Canterbury-Bankstown Council

TAG Graduate Business Analyst

Here at CBCity

The City of Canterbury Bankstown is one of the largest Councils in NSW with one of the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to more than 380,000 residents.

The Role

As a TAG Graduate Business Analyst, you’ll support the delivery of ICT projects by helping translate business needs into practical and user-friendly solutions.

Working with the project portfolio and architecture team, you’ll analyse business requirements, contribute to functional specifications and help ensure solutions meet user needs. Acting as a key link between technical teams and end users, you’ll gain valuable exposure to how projects are delivered in a large organisation.

This is a great opportunity to develop your skills, build your confidence and gain hands-on experience in business analysis.

Duties will include but not be limited to:
• Work with customers to gather and analyse business requirements
• Assist in developing user stories, use cases and functional specifications
• Collaborate with team members and vendors to deliver effective solutions
• Prepare and maintain project documentation, including process maps and reports
• Identify opportunities for process improvement and efficiency
• Support ICT projects and contribute to delivery outcomes
• Provide strong customer service to internal and external customers

Click HERE to review the position description.

You will have:

• Recently completed (or currently completing) a degree in Business Analysis, IT, Project Management or a related discipline
• A current Class C Driver’s Licence
• Understanding of software development lifecycles such as Agile or Waterfall
• Problem-solving skills and ability to think analytically
• Good communication skills, with the ability to explain ideas clearly to different audiences
• Ability to work collaboratively and build positive working relationships
• A proactive mindset with enthusiasm to learn and contribute
• A strong commitment to delivering great customer service

Yearly salary starts from $71,820 + 12% super, depending on your skills and experience.

Why join us? 

• Kick-start your career with real-world experience in a large organisation
• Work on live projects, not just admin tasks
• Learn, contribute and build confidence in a supportive environment
• Be part of work that makes a real difference to the community
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.

For more information

For a confidential discussion regarding this opportunity, please contact Stuart Woods via email at [email protected]

How to apply

You will need to submit your application via the ‘Apply' button below and create a login using your email address and upload a:

• Resume; and
• A cover letter outlining your interest in the role and highlighting any relevant skills, experience or studies.

Applications close on Wednesday 15 July 2026.

CBCity is an equal opportunity employer committed to diversity and inclusion. We encourage applications from people of all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application or throughout the recruitment process, please contact the Talent Management Team at [email protected].

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check.

Applicants must hold Australian citizenship, permanent residency, or a valid visa with unrestricted working rights.