Shoalhaven City Council

Connections Officer

• Fixed Term / Full Time (12 months)
• Salary: $66,343 - $74,571 gross p.a. plus 12% Super
• 35 hours per week (Monday to Friday)
• Located at Nowra Administration Building
• Applications close: Monday, 4 May 2026 (at midnight)

About the Role

Reporting directly to Supervisor - Metering & Levies, this position will provide support, specialised advice for complex metering matters. This includes:

• Facilitating all water service connection requests, liaising with customers and multiple Shoalhaven Water Departments in support of operational and development matter

Please refer to the Job Description under the Job Attachments for a comprehensive list of duties, responsibilities and skills required.

About You

To be successful in the position, you will have:

• Certificate III in Business, Administration or Finance OR 2 years' experience in a similar role
• Proof of Australian residency or citizenship, or authority to work in Australia (visa).

How to Apply

To submit an application, click Apply and complete each Step of the application. You will be required to attach your resume (and cover letter if required) and respond to questions regarding general information about you.

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.

1. At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
2. Please outline how you meet the essential criteria for this position including skills, qualifications, certifications and licenses relevant to this position.
3. Please describe a time where you identified a problem, took steps to understand it and successfully communicated the outcome or solution

Applicants who progress to pre-employment checks may be required to undergo a Working with Children Check Verification, National Criminal History Check, Qualification Check, Work Rights Verification, Reference Checks and Medical (Low Risk, Medium Risk, High Risk). Employment is subject to satisfactory outcomes for all required checks.

For tips and more information on how to submit a great application, please visit how to apply on Councils website. If you require assistance submitting your application, please contact the Talent Acquisition Team on 02 4429 3253 or 02 4429 3203.

Applications Close: Monday, 4 May 2026 (at midnight)

If you have any questions about this role, please contact Cindy Baker - Metering and Levies Supervisor - (02) 4429 3215

Why Work with Us

The Shoalhaven area is a unique place of great natural beauty, offering an enviable lifestyle and positive work-life balance. Our workforce is our greatest asset, and we pride ourselves on our people. Our teams are talented and inclusive and work together to provide better outcomes for our community, who are at the heart of everything we do. With a diverse range of professions and roles, we offer many career options and pathways, actively promoting opportunities and encouraging staff professional development.

Benefits include:

• Generous leave entitlements
• Long Service Leave after 5 years
• Option of flexitime for indoor staff
• 9-day fortnight for outdoor staff
• Flexible and remote working arrangements
• Novated lease arrangements available
• Opportunities for professional development and training
• Corporate wellbeing programs, including Fitness Passport and Employee Assistance Program (EAP), discounted health insurance

**Conditions apply as per the Local Government State award, and Council policies

Shoalhaven City Council is committed to creating a workplace that reflects our diverse community. We welcome applicants of all ages, abilities, and backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with a disability, culturally diverse individuals, and LGBTQIA+ community members. We ensure equitable recruitment practices, and applicants with disability can request reasonable adjustments. As a Child Safe Organisation, we uphold the rights and safety of all children and young people.