Located 13kms south west of Sydney’s CBD, the City of Canterbury Bankstown covers an area of 110km2 and serves one of the most culturally, socially and economically diverse communities in Sydney.
Asset Management Officer, Victor Zhou works in the team that manages the community’s vast portfolio of assets and infrastructure.
Victor had his first taste of working with City of Canterbury Bankstown through a work experience placement while he was completing his Bachelor of Civil Engineering and Bachelor of Commerce. He enjoyed the supportive team environment and quickly realised that this was a great place to learn and develop his skills.
Victor went on to join the council as a Graduate Asset Engineer in 2018, and today works within the Asset Management Team. From handling large-scale data, implementing new processes and undertaking critical decision-making – Victor enjoys knowing that he positively impacts the City of Canterbury Bankstown.
As a Council, the City of Canterbury-Bankstown has a vision; to be a leading organisation that collaborates and innovates. This vision is evident in the work that Victor does.
PROJECTS THAT MAKE A DIFFERENCE
Maintenance Defect Register
Council is responsible for a wide range of infrastructure assets that need to be maintained for the best customer experience. Victor has been involved in creating a Maintenance Defect Register (MDR), which is a project that allows Council to proactively identify and rectify defects in assets.
Victor explains, “We wanted to make the whole process more efficient and transparent. We had to meet with various stakeholders and asset owners to discuss the current process and the proposed process. As MDR looks at a range of different assets from Footpaths to Signs to Seats, a lot of people were involved in the initial discussions. Different assets also have different processes that need to be followed. As a result, there are over a dozen processes incorporated in MDR”.
For example, “We simplified and automated the process of rectifying traffic sign defects collected through the MDR project. This reduced the turnover time down to 2 days and saved numerous hours of our staff's time. While this is only 1 process, it is quite exciting to think about the savings and efficiency we can achieve by improving the other 11 processes. We can then spend the freed-up resources on other important tasks”.
Life-Cycle Modelling for all infrastructure assets
Victor has also recently been involved in creating Life-Cycle Models to allow Council to accurately predict the conditions of an asset in the future within a given budget. Using these models, Council will be able to visualize the impact on the assets' condition and calculate the amount of budget required.
The City of Canterbury Bankstown has not used Life-Cycle Models and so Victor investigated the best practice to set up the models to achieve the best results. Victor says, “A lot of the time, we’re doing things we’ve never done before; you get to come to work and do new things every day, I find that really challenging”.
Asset Management Plans (AMP)
Victor is currently preparing The City of Canterbury’s first Asset Management Plan since the amalgamation.
The purpose of the AMP is to explore what will happen to Council's assets based on different budget scenarios. It also looks at the expected level of service from the Council’s customers and any external factors that may change or impact on Council's current and future assets.
This is an important document as it forms a foundation on how the Council will move forward in terms of managing its infrastructure assets.
IT’S ALL ABOUT THE PEOPLE
Victor explains, “This was my first job, I was excited, but I didn’t know what to expect. I found that everyone here is willing to share their knowledge, if there’s something that my team thinks I can be doing better, they’ll help - you get constructive feedback”. He adds, “You get the feeling that you can really talk to anyone and they have the patience to sit down and explain things to you”.
Victor and his team catch up every morning for a meeting where they share ideas on projects. They have monthly team lunches to ensure that they can stay connected. It’s a supportive, collaborative environment where knowledge is shared and the development of people is encouraged.
Victor concludes, “I enjoy working here a lot, it’s challenging and I get to do a variety of different tasks. My team is really supportive and I know that my time spent working here is worthwhile because I’m making a difference to the community”.
Discover your passion for Early Childcare Education
Q&A with Athalia Bassett, Childcare Educator at Brookvale Children’s Centre In the first five years of life, access to quality childcare education is a key factor in achieving the best
Custodians of Yass Valley’s Precious Water Resource
Water and Wastewater Team – Yass Valley Council Meet Kuga Kugaprasatham and Aaron Shepherd from Yass Valley Council’s Water and Wastewater team. Along with their colleagues, Kuga and
From Veteran to General Manager
A career journey guided by an unwavering drive to serve. In 1999, The Australian Defence Force (ADF) was deployed to Indonesian-occupied East Timor as the leading force in The United
A Role with Purpose in a Region Steeped in History
Q&A with Conrad Webb, Manager Enterprise Risk Systems – Hawkesbury City Council How long have you worked for Hawkesbury City Council? Nearly a year, although it feels longer - people
Veterans - is the juice worth the squeeze?
Yes, says Mark Bransdon, Learning and Development Officer – People and Performance, Campbelltown City Council. What was your background in the Defence Force? I enlisted into the
A Firm Focus On The Future
Nicole Wilson’s role is all about planning for the future. And she loves it. As Manager Integrated Planning for Western Australia’s Shire of Murray, Nicole develops the strategic
Veterans - a good fit for councils
Mick De Groot, Asset Manager at Gunnedah Shire Council shares why he feels Defence personnel are a good fit for Local Government. What’s your role at Council? I am currently employed as
Friends, Flexibility and a Great Workplace Culture
Q&A with Aimee Hunt, Payroll/HR Officer – Narromine Shire Council We recently caught up with Payroll/HR Officer, Aimee Hunt and talked to her about her role, and what she enjoys about
Where there is water, there is life.
This is certainly true for Kent Harris, Water and Waste Superintendent for Moree Plains Shire Council. Kent plays an integral role in the delivery of a clean, regular water supply and
Smashing a Few Glass Ceilings
Casey Smith, Moree Plains Shire Council’s Parks and Open Space Superintendent, celebrated ten years with Council in February 2020 and has paved a unique path to the top, while smashing
An award-winning start with a Career at Council.
Councils across the country are giving young people a great start in their career by offering traineeships and apprenticeships to many hundreds of school students and school leavers. We