Starting your first job at council is a big step. You’ll meet new people, take on new responsibilities, and get to see how a workplace really works. To help you settle in with confidence, here are some workplace etiquette tips ✅ that will help you make a positive impression and feel at home more quickly.
First day essentials
✅ Arrive a little early – shows you’re reliable and gives you breathing space.
✅ Dress smart – choose tidy, professional clothing until you know the dress code.
✅ Introduce yourself – even a quick hello helps build connections.
✅ Take notes – you’ll be given lots of info, and writing it down makes it easier to remember.
✅ Ask questions – it’s expected, and it shows you’re willing to learn.
✅ Keep your phone away – yes, even if your Snap streak is about to end.
Sick days & leave
✅ Call in early if you’re sick – let your manager know as soon as you can.
✅ Keep it short – a simple “I’m unwell and won’t be in” is fine.
✅ Rest properly – it’s better to recover than come in sick.
✅ Know the rules – some workplaces need a doctor’s note for longer absences.
✅ Ask for leave politely – and give plenty of notice.
✅ Think of your team – plan ahead so your absence doesn’t leave them stuck.
Email & social media
✅ Write clearly – full words, proper grammar.
✅ Keep it short – easy to read, straight to the point.
✅ Be polite – humour doesn’t always translate in text.
✅ ‘Reply All’ with care – only include people who need it.
✅ Socials on the side – don’t post about work, and keep scrolling during your breaks.
Teamwork & attitude
✅ Offer help – ask if there’s more you can do.
✅ Stay positive – a constructive attitude is noticed.
✅ Take initiative – don’t always wait to be asked.
✅Own mistakes – fix them, learn, and move on.
✅ Accept feedback – use it to grow.
Meetings, calls & conflict
✅ Be prepared – know what the meeting is about,
✅ Bring a pen & paper, or laptop to take notes.
✅ Silence your phone – no interruptions.
✅ Listen first – give others your full attention.
✅ Answer calls professionally – clear, polite, say your name.
✅ Handle conflict calmly – talk things through in person, not over email.
✅ Skip the gossip – keep things professional.
General workplace etiquette
✅ Shared spaces – leave kitchens and meeting areas tidy.
✅ Be mindful with food – strong smells can linger!
✅ Keep your desk tidy – it shows professionalism.
✅ Keep noise low – open offices need quiet voices.
✅ Follow IT rules – no downloading non-work programs.
✅ Respect everyone – colleagues, managers, customers.
And remember…
No one expects you to know everything on day one (or even month one). What matters is respect, curiosity, and a willingness to contribute. If you show up ready to learn and be part of the team, you’ll settle in quickly and set yourself up for success.
Still looking for your perfect first job in Local Government? Check out these opportunities today!
