Clarence Valley Council

Team Leader Public Spaces Compliance

Are you looking for a rewarding career where you can grow and develop while having the benefit of living in an idyllic North Coast location? Here at Clarence Valley Council, we strive to be a progressive employer that offers a rewarding and flexible work environment. Our vision is to create a community full of opportunity and our workforce is where we start to achieve our community aspirations.

Located in the Northern Rivers of NSW, we cover 10,441 square kilometres with the three major community hubs of Grafton, Yamba and Maclean. We are one of the biggest employers in the Valley and can offer you a rewarding career and a new lifestyle. Our goal is to be the employer of choice in the Valley, creating opportunities for those who live here already and for those who want to move here.

We are in an exciting period of transformation with a focus on employee engagement, satisfaction and delivering exceptional services and facilities for the community. We strive to lead with openness and courage and want you to be part of that journey.

So come and join the team while enjoying all that Clarence Valley has to offer you and your family.

Learn more about living in the Clarence Valley here.

What you need to know...

• permanent full time - 76 hours per fortnight
• the package: $87,048 to $103,807 plus superannuation per annum
• location: Grafton, NSW
• access to fitness passport
• 9-day fortnight

About the role
We’re seeking an experienced and motivated Team Leader Public Spaces Compliance to lead the delivery of ethical, efficient and customer-focused regulatory services that help keep our community safe, accessible and well-managed.

This leadership role oversees a diverse team responsible for companion animal management, parking enforcement, public space compliance and impounding operations. You’ll provide operational leadership, coordinate investigations and enforcement activities, and promote balanced compliance outcomes through education, engagement and fair enforcement.

What you’ll be doing

• Lead, supervise, mentor and performance manage the Public Spaces Compliance team (Rangers, Parking & Public Spaces Officer, Animal Shelter staff).
• Coordinate compliance and enforcement activities across public spaces, parking and companion animal management.
• Oversee investigations, evidence management and legal compliance processes.
• Supervise Council animal shelter and impounding operations.
• Support continuous improvement through procedures, policies and operational best practice.
• Foster strong working relationships with internal stakeholders, government agencies and the broader community

About You
You are a confident and capable leader with experience in regulatory compliance, local government or a related field. You bring strong communication and problem-solving skills, the ability to manage sensitive situations professionally, and a commitment to delivering positive community outcomes. You are an experienced compliance leader who thrives in fast-paced operational environments and can confidently balance enforcement responsibilities with customer-focused outcomes.

You will ideally have:

• Experience leading compliance or regulatory teams.
• Knowledge of relevant legislation relating to public spaces, parking and companion animals.
• Strong investigation, enforcement and conflict resolution skills and preparing legal documentation
• Experience managing staff performance and operational service delivery.
• Excellent organisational skills with attention to detail and record keeping.
• A commitment to ethical decision-making and community engagement
• Strong organisational skills with the ability to manage competing priorities

If this sounds like you, apply now to help deliver positive community outcomes through effective and professional compliance services.

To be considered for this position you will need to:

• Address the essential requirements of the role as per position description
• Attach certificates and licences as listed in the essential requirements as a supporting document
• Attach a cover letter (2 pages maximum) and an up-to-date resume (5 pages maximum) that clearly details your skills & experience as relevant to this position. You will need to demonstrate how you meet the focus capabilities and how your skills will enable you to achieve the key accountabilities.
• Answer the target questions - maximum 300 words each question
  Q1. Describe a situation where you led a diverse team with different skills or responsibilities. Explain how you supported staff development, maintained consistent performance standards, addressed performance issues, and kept the team working collaboratively and positively.
  Q2. Describe a time you managed a complex or sensitive compliance issue involving public spaces, companion animals, or another regulatory breach. Explain your role, how you handled the situation, the outcome achieved, and any lessons learnt, or process improvements identified from the experience.
  Q3. Describe a time you handled a difficult compliance-related interaction with a member of the public. Explain the challenge, how you managed the situation and communicated compliance requirements, the outcome, and any lessons you learnt to improve future relationships and interactions.

 Contact
Scott Lenton, Manager Environment & Regulatory Services on 02 6643 0234

Closing date
Tuesday 7 July 2026 at 11.30 pm (NSW time).

Other important information
This position is located at Council's Grafton office, however, this may change should business needs identify other work locations to be more appropriate to deliver our services in the future.

A probation period applies to this position.

How to apply
All applications must be lodged online via Council's website www.clarence.nsw.gov.au.

For further information about the selection process including tips on how to address the selection criteria please refer to the Careers page on the Clarence Valley Council website. 

Do you want further information on how to apply under the Capability Framework? Please read our How to apply for a job guide.

Council is an EEO employer and First Nations people are encouraged to apply.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.