Wollongong City Council

Land Information Systems Officer – Planning Certificates

Land Information Systems Officer

Planning Certificates

At Wollongong City Council, we continuously strive to create an Extraordinary Wollongong for our community. We focus on the delivery of exceptional services, infrastructure and facilities for our community. Our aim is to work toward the community's goals in the Our Wollongong Our Future Community Strategic Plan 2035.

Wollongong is a great place to work, live and play! Together, our responsibility is to create an inclusive community where everyone is welcome, valued and belongs. Our strength is the diversity of our people.

We lead with courage, openness and curiosity and believe our employees are the key to our success. Learn more about us here.

The opportunity

Are you someone who thrives on accuracy, problem-solving and delivering great customer service? Join our Land Use Planning team as a Land Information Systems (LIS) Officer - Planning Certificates.

In this role, you will be responsible for preparing and processing Section 10.7 Planning Certificates, maintaining background information systems and databases, and providing accurate and timely information to internal and external customers.

Working in a fast-paced time sensitive environment, you will manage competing priorities while ensuring a high level of accuracy and compliance with legislative requirements. This is a varied role within a supportive team that values collaboration, flexibility and continuous learning. See what we do here Planning Certificates

This is a permanent full time 35 hour per week position. Salary from : $91,924 up to $105,988 per annum plus superannuation. (Salary package will be assessed based on skills, experience and qualifications)

What you will be doing

• Processing and preparing Section 10.7 Planning Certificates accurately and within required timeframes.
• Providing responsive customer service and resolving enquiries relating to Planning Certificates.
• Researching and interpreting policies, legislation and guidelines to support decision-making.
• Maintaining and updating land information systems, databases and associated records.
• Coordinating information and documentation with internal stakeholders to ensure accurate certificate outcomes.
• Contributing to continuous improvement initiatives and helping maintain effective administrative processes.
• Working collaboratively within a small, supportive team while managing your own workload and priorities.
• Promoting a culture of integrity, professionalism, workplace health and safety, diversity and inclusion.

About you

You are a confident and professional communicator who enjoys building positive relationships with customers, stakeholders and colleagues. You remain calm under pressure, think critically, and take a proactive approach to resolving enquiries and challenges.

You are equally comfortable working independently and as part of a collaborative team. With strong administration and technology skills, you can manage competing priorities, adapt to changing demands and contribute to continuous improvement initiatives.

Most importantly, you have exceptional attention to detail. You take pride in producing accurate work, identifying inconsistencies and ensuring quality outcomes that customers and colleagues can rely on.

You will also demonstrate a genuine commitment to Council's values of Respect, Integrity, OneTeam, Sustainability and Courage.

What Will Bring:

• Strong communication, interpersonal and customer service skills.
• The ability to build effective working relationships with a diverse range of people.
• Sound administration, computer and information management skills.
• Strong organisational skills and the ability to manage competing priorities.
• A proactive and adaptable approach to problem-solving.
• A collaborative mindset, with a willingness to support colleagues and contribute to team success.
• A commitment to workplace safety, diversity, inclusion and professional conduct.
• Advanced attention to detail, with the ability to identify discrepancies, investigate issues and maintain a high level of accuracy.

Why you'll love working at Wollongong City Council!

• True work-life balance
  We know you work hard, and we make sure that effort is rewarded with real flexibility. Our hybrid work options, flex-time, and rostered days off mean you can maintain balance while delivering great outcomes.
• Great working conditions
  Enjoy a 35-hour work week.
• Career growth and recognition

We are committed to supporting your personal and professional development. Our initiatives include a reward and recognition program, corporate learning opportunities, study assistance, and leadership development programs to help you grow and succeed.

• Generous leave provisions
  Benefit from five weeks of annual leave per year (pro rata) and access long service leave after just five years.
• Health, safety, and wellbeing
  We prioritise a safe workplace for everyone, every day, everywhere. Our wellbeing programs support mental, physical and social wellbeing of our people to be at their best and include an Employee Assistance Program, skin and hearing checks and discounted gym memberships.
• A vibrant social culture
  Join our Social Club for monthly activities, an annual trivia night, and fantastic Christmas events!

Participate and engage in meaningful work, and contribute to our extraordinary community, where together we make a difference.

For more information, click on 'Apply' to be redirected to Wollongong City Council's job vacancy page.

Applications close 11:59pm Monday 10 August 2026

We invite everyone to apply no matter your identity, you'll be welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, people who are culturally and linguistically diverse (CALD), people with disability and veterans.

Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.

Applicants are required to undergo a rigorous employment screening process which will include Reference, Identity and Medical History Checks, and may also include a Nationally Coordinated Criminal History Check and Working with Children Check. Employment is subject to clearance of all these checks.