Northern Beaches Council

Business Operations Coordinator

Division: Transport & Assets

Business Unit: Transport & Civil Infrastructure

Title: Business Operations Coordinator, Permanent - Full-time Role, 35 hours per week

Salary Range: $111,468.90 to $129,545.15 per annum + super (subject to skills and experience)

Who we are:

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community. We are proud to be the winner of the Bluett Award 2022 and the 2022 Change Champion Award in the Enterprise Category.
Join us and you’ll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches.

The Community Transport & Parking team is responsible for coordinating the business, administrative and operational functions for Council’s transport and parking services across the Northern Beaches. This includes the Hop Skip Jump community bus service, Council-owned car parks, on-street and off-street parking operations, and digital parking schemes that support modern, convenient and customer-focused access to parking across the region.
The team provides timely, accurate and customer-focused advice and support to both internal and external stakeholders, while ensuring services are delivered efficiently, safely and in line with Council objectives.

Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

Working with us:

Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development.  In this role you’ll enjoy -

•    Flexible hours 
•    A culture of supporting continuous professional development 
•    Values based culture and a teams oriented working environment 
•    High level of technological innovation and systems 

Our opportunity:
The key focus areas of this role include: 
1)    Lead and support staff performance and capability, promoting a positive and collaborative team culture focused on service excellence and wellbeing 
2)    Drive continuous improvement across the service including improving systems, processes and customer experience through collaboration, innovation and problem solving
3)    Coordinate the delivery of operational projects and service initiatives, ensuring outcomes are achieved on time, within budget and to required standards 
4)    Oversee administrative, procurement, contract and budget support functions to ensure efficient, compliant and effective service delivery 
5)    Build and maintain strong working relationships with internal teams, external partners and the community to support high-quality customer service outcomes

About you:
You are an experienced operations professional with strong capability in coordinating people, processes and systems in a complex service environment. You bring a practical, solutions-focused approach and are confident working across competing priorities while maintaining accuracy and service quality.
You have experience supporting or leading operational teams, with exposure to procurement, contract administration, budgeting and service improvement. Your communication skills are strong, and you are comfortable engaging with a wide range of stakeholders to deliver positive outcomes.
Most importantly, you are proactive, adaptable, and motivated by improving services, systems and customer experience in a local government environment.

Additional Information:

• Position Description
• Applications close on: 27 May 2026
• Expected Interview Date: 10 June 2026
• Questions? Please call the Hiring Manager: Rachel Treloar on 0466 486 858 

Northern Beaches Council is a diverse and inclusive employer and encourages applications from differently abled candidates. Reasonable adjustments to the workplace may be made where these are required.

If you would like to contact us to discuss your specific circumstances, please contact the hiring manager for this role. If you do not feel comfortable to do so, please contact HR Services on (02) 8495 5070.