Ku-ring-gai Council

Customer Service Assistant – Gordon Pro Shop

Casual Customer Service Assistant – Gordon Pro Shop

• $34.57 to $40.09 per hour + 25% casual loading + super
• Customer Service Experience Required

About Gordon Golf Course

Gordon Golf Course is nestled away on the upper North Shore of Sydney and features one of the most picturesque of any Sydney golf courses, with a challenging 18 Hole Par 65 layout. The course has the benefits of public access and an active Club on site, Gordon Golf Club.

About the role

The Gordon Pro Shop is looking for a motivated Casual Customer Service Assistant to join our team.

Your duties will include, but are not limited to:

• Providing high quality service to members and guests
• Managing tee times and ensuring smooth order of play
• Answering phone enquiries and booking tee times via the computer booking system
• Operating a Point of Sale (POS) system
• Cash handling and daily sales reconciliation
• Product sales and merchandise display
• Inventory control and receiving deliveries
• Organising golf cart and hire equipment bookings
• Assisting with club competitions and social golf
• Maintaining a clean and safe pro shop environment

We are ideally seeking individuals with a positive attitude, strong work ethic and a passion for delivering great customer service. An interest or understanding of golf will be highly regarded.

Required Skills & Experience

• Retail sales experience
• Ability to operate computer booking and POS systems
• Cash handling experience
• Strong communication and customer service skills
• Ability to work effectively in a team environment
• Friendly and approachable nature

Successful applicants will be required to work flexible hours including weekends.

Benefits

• Casual / flexible rosters
• 25% casual loading
• Friendly and supportive team environment
• Free confidential Employee Assistance Program
• Beautiful Ku-ring-gai Location

For more information on the benefits offered at Ku-ring-gai Council, please refer to our websiteclick here.

How to apply

For more information, please refer to thePosition Description

Applicants are required to address all Essential Criteria as listed within thePosition Descriptionto be eligible for an interview.

Attach your resume and address the four compulsory questions outlining how you meet the requirements and capabilities of this role.

Recommendation:prepare your answers to the compulsory questions on a word document first.

Like to know more?Contact Stephen Edney on 0439 580 651

Closes:11:30pm, Monday 9 November 2026

Ku-ring-gai Council is an equal opportunity employer