Lake Macquarie City Council

Change Specialist

Change Specialist

Temporary, full-time (up to 2 year contract)

• Do you enjoy helping people navigate
  change and adopt new ways of working?
• Want to play a key role in the
  successful delivery of technology and business improvement projects?
• Looking for an opportunity to influence how
  change is embedded across a large and diverse organisation?

This could be the position for you!

LET’S EXPLORE THE JOB

This is an
exciting opportunity to help deliver meaningful change across Lake Macquarie
City Council.

As a Change
Specialist, you'll work closely with project managers, business analysts,
subject matter experts and technical teams to support the successful
implementation of technology. You'll develop and coordinate change management
activities that help our people understand, adopt and embrace new systems,
processes and ways of working.

You'll play a key role in identifying change impacts, engaging stakeholders,
preparing communication and training activities, and supporting leaders and
teams through transition. Through your ability to build relationships,
challenge existing thinking and deliver customer-focused outcomes, you'll help
drive organisational improvements that enhance both service delivery and
operational efficiency.

This exciting role will:

• Coordinate
  change management activities across technology and business improvement
  projects
• Develop and
  deliver communication, training and stakeholder engagement plans
• Assess the
  impacts of change on people, processes, systems and culture
• Work closely
  with project managers and key stakeholders to support successful project
  outcomes
• Coach and
  support leaders and employees through periods of change
• Identify
  risks, barriers and opportunities associated with change initiatives
• Support
  organisational readiness and adoption activities across multiple projects
• Build strong
  working relationships that promote collaboration and successful change outcomes

Read
the position statementhereand
learn more about this exciting opportunity.

LET’S HEAR ABOUT YOU

You're an
adaptable, proactive and curious professional who enjoys working with people,
asking thoughtful questions and helping organisations successfully navigate
change.

To succeed in
this role, you'll bring:

• Degree-level qualifications in
  Information Technology, Change Management, Project Management or a related
  discipline, and/or relevant experience driving change within a complex
  organisation
• Experience supporting change initiatives
  associated with software implementations or technology projects
• Strong stakeholder engagement and
  relationship-building skills
• Demonstrated ability to work
  independently and deliver customer-focused outcomes
• Experience managing competing priorities
  and multiple project deliverables
• Strong analytical and problem-solving
  skills
• Excellent written, verbal and
  interpersonal communication skills
• The ability to challenge existing
  practices and identify opportunities for improvement
• Knowledge and experience applying
  recognised change management methodologies and frameworks
• Strong organisational skills with the
  ability to prioritise and achieve outcomes in a project environment

LET’S REVEAL THE PERKS

This position provides:

• Competitive salary from $105,134 to
  $122,182 per year + 12% superannuation
  
• Enterprise Agreement pay increases apply
• Commencing salary set in line with
  skills and experience with annual reviews available to support
• movement through
  the salary range
• 35-hour working week
• hybrid model blending in office and
  working from home
• Corporate fitness program from as little
  as $8 per week

CHOOSE THE LAKE MAC WAY

We know it is our people that will shape the future of our city. That’s why we’re passionate about providing a workplace that empowers our staff to be creative, innovative and bold. When you join the team at Lake Macquarie City Council, you’re joining a group of people with a commitment to make our city even better. We’re proud of our city and the work we do, and we know you will be too.

We celebrate diversity and are committed to creating an inclusive workforce. We believe that a diverse network of employees, which truly reflects the people it serves and represents, is best equipped to understand and meet the needs of our community. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees and people with disability. We understand the skills and attributes veterans can bring to our Council.

LET’S START

• If this job sounds like you, we would love to hear from you! Get your application in by 11:59pm, Sunday 8 November 2026
• For enquiries related to the duties of
  the role, please contactJack Nicholas,Coordinator IT
  Program Management, on0436 863 012or via email[email protected]
• If you need assistance submitting your applicationclick hereor please contactAshlea Norris,Talent Attraction Partner, on02 4921 0759or via email[email protected]
• Your experience throughout the application process matters to us. If you'd like feedback on your application or interview, don't hesitate to get in touch — we're here for you!
• To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Statement.
• Please note that as part of Lake Macquarie City Council’s recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing.