Bayside Council

Administration Officer – Aquatic Centres

Administration Officer – Aquatic Centres

• Full Time Permanent position
• Work in a collaborative and supportive team.
• $70,599 - $79,071 per annum plus superannuation

Our Team

At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.

About the Role

The Administration Officer oversees the coordination of bookings and event inquiries for the Council's Aquatic Centres while also providing crucial operational, workflow, and administrative support to Centre Management and Centre programs. This position supports both the Bexley and Botany Aquatic Centre locations. As the Centres operate seven days a week between 5am to 11pm, the 35‑hour working week will be scheduled flexibly across these operational hours.

About You

Reporting to the Aquatics Centre Manager, the successful candidate will see themselves:

Within the area of responsibility, this role is required to:

• Collect and compile information for, and prepare documents and correspondence, and meeting agendas/presentations/minutes, in line with quality and organisational requirements, to support information flow and inform decision making.
• Respond to email and phone enquiries, communicate services and resolve, escalate or redirect issues as required, to ensure the provision of accurate information.
• Oversee the administration of bookings, venue hire and events and related accounts and financial management, stakeholder liaison and customer service, communication material and online platform information.
• Update and maintain Council’s booking management system and databases, to ensure that all booking and event information is accurate and correctly stored and accessible.
• Complete routine financial transactions and purchasing services, ensuring compliance with agency policies and procedures.
• Provide customers with accurate information regarding all activities of the Centre, including fees, programs and events to ensure customer needs are met.
• Support Centre operations by conducting sales activities, tours, and engagement initiatives for new and existing clients to enhance customer retention and increase facility usage.
• Monitor and record Centre visitation statistics, program data, operational plans, and promotional activities.
• Assist with the administration of the Centres policies, procedures and related documentation.
• Promote the positive and collaborative culture and values of the organisation through open, fair, and transparent decision making and ethical, professional behaviour.
• Work in collaboration with and assist the team, Manager, and other key stakeholders to achieve business unit goals, work requests, demands and Council priorities.
• Undertake other tasks and actions as assigned by the Supervisor.

We are looking for someone who has:

• Current First Aid and CPR Certificate.
• Current Working with Children Check.
• Demonstrated experience managing multiple tasks, competing interests, and deadlines through the application of time management and prioritisation skills.
• Excellent written and oral communication skills with the ability to consult and liaise with internal and external stakeholders.
• Knowledge and experience in using IT devices and applications including but not limited to PCs, tablets, printers, and the modern Microsoft application suit, facility bookings software and Records Management systems.

Our Benefits and Culture

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. Bayside Council has a strong culture of collaboration and delivering exciting new initiatives for our community.

On top of the competitive salary, our people enjoy;

• 3 extra days off during Christmas each year
• 15 days sick leave each year
• 2 days health and wellbeing leave
• Gym membership discounts
• Additional parental leave entitlements for both parents

Apply now

Before submitting your application, please take the time to read the Position Description by clicking the paperclip button located in the top right section of this page. Please use MS Edge or Google Chrome to submit your application. If you have any issues opening the link, please contact us at [email protected]

Closing date: Monday 13 April, 2026. Interviews will be held before the end of April 2026.

Salary range:  From $70,599 - $79,071 pa + 12% superannuation

Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children check in accordance with the position.

Bayside Council is proud to be both an Equal Opportunity Employer and a Child-Safe Organisation. We are committed to fostering a diverse, inclusive, and safe workplace where all individuals regardless of background, experience, or identity, feel valued and respected. We also recognise the rights of children and young people to feel safe when accessing Council services, and we strive to maintain an environment that promotes their safety and wellbeing. All hiring decisions are based solely on individual merit and alignment with requirements of the role. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in touch with our Talent Acquisition team to discuss their needs in confidence.