Cessnock City Council

Venue and Events Officer

About the Opportunity

Are you passionate about the performing arts and dedicated to delivering outstanding customer service? If so, we invite you to apply for this exciting opportunity!

We are currently seeking a friendly, enthusiastic, and customer-focused individual to join our team at Performance Arts Culture Cessnock as the Venue and Events Officer. In this role you will be responsible for delivering exceptional service to patrons, managing the venue’s ticketing system, and ensuring the smooth and efficient operation of the front desk. You will also provide guidance and support to front of house staff that are rostered for performances and events including the allocation of tasks for that shift. 

To find out more about your next career opportunity: Position Description

Remuneration

$63,952 - $74,050 per annum plus superannuation

The Benefits

• Full-time 35 hours per week
• Inclusion in Council's monthly RDO scheme
• 12.5% superannuation 
• Salary packaging option of novated leasing available for permanent staff
• Generous leave entitlements including Long Service Leave after 5 years
• Paid Parental Leave
• Ongoing training and development opportunities including access to Council's Study Assistance program
• Generous corporate fitness program for you and your immediate family members 
• Weekly Health and Wellbeing programs held on site
• Free flu vaccination program
• Free parking on-site
• Beautiful location in the picturesque Hunter Valley! 

About You

To be successful, you will need a minimum Certificate II in either Customer Engagement, Business Administration, Events or a similar field, along with demonstrated experience working within a performing arts venue, customer service, events or hospitality environment. Experience in electronic ticket booking systems is also a must!

What's Next?

We encourage you to apply by completing the application form below and uploading a copy of your resume. 

Your candidate suitability is determined by your responses to the selection criteria questions, for more information on how to address the selection criteria please visit our How to apply page.

Pre-Employment Screening

Please note, prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing) and other pre-employment checks, such as references, employment history checks, working with children checks or a criminal record check.

About Us

At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community, providing opportunities to both inspire growth and sustainability in our diverse region. We're committed to building a passionate and inclusive workforce. 

We are committed to the value of respect, and we strive to have an inclusive workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals of all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTQIA+ community, veterans and people with disabilities.

We partner with the Veterans Employment Program and the NSW Government to implement recruitment practices dedicated to supporting veterans to pursue a career in local government. Our aim is to support veterans finding suitable, sustainable and meaningful employment.

There are options available to request adjustments. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact recruitment@cessnock.nsw.gov.au for a confidential discussion.

Applications Close: Thursday 12 June 2025 at 11:30pm

Who to Contact: Vicki Sienczuk, Curator Creative and Performing Arts on 0401 107 419.

You must have the right to live and work in Australia to apply for this position.

Guided by staff values of integrity, respect, teamwork, accountability and excellence, Cessnock City Council is indeed an attractive, thriving Council and employer of choice.