City of Coffs Harbour

Ticketing and Front of House Officer

• Are you passionate about excellent customer service and wish to join a creative team?
• Enjoy working at the Jetty Theatre and supporting our community venues team!
• Several casual opportunities available to suit your schedule.

About the role

Join our team at the Jetty Memorial Theatre as a Ticketing and Front of House Officer! In this diverse role, you will manage ticket sales, operate the theatre kiosk and bar, and provide exceptional customer service to our guests. You will be responsible for start-up and end-of-day procedures, assist with front-of-house duties such as answering enquiries and ushering, maintain venue management systems and overall venue cleanliness, and support general administrative tasks such as invoicing and inventory management. We also value your creativity in promotions and marketing activities such as poster distribution, updating online listings and conducting customer surveys.

If you possess well-developed administrative skills and can work both independently and as part of a multi-disciplinary team, we'd love to hear from you!

Come be a part of our creative community and help us make every event at the Jetty Memorial Theatre a memorable one!

About you

• Qualifications in Business Administration, or Community Dance, Theatre and Events, or related discipline and demonstrated relevant work experience.
• Current Working with Children Check.
• Current Criminal Check.
• Responsible Service of Alcohol (RSA) competency card.

What's on offer?

• $35.45p/h + 25% casual loading + 12% superannuation
• Several casual opportunities available to suit your schedule.
• Numerous benefits as outlined here!

About us

The City of Coffs Harbour strives to ensure the community and visitors can enjoy and grow the City's opportunities. We empower our people to innovate and work collaboratively with accountability and respect at the core of our approach.

This is an excellent opportunity to be a part of a dynamic organisation and a thriving community in one of NSW's most beautiful regions. Check out the benefits of living on the Coffs Coast

Want to chat?

Please reach out to Wendy Lord-Smith, Team Leader Theatre and Community Venues at wendy.lord-smith@chcc.nsw.gov.au or via phone 0447 346 193 to discuss the role in more detail.

If you have any queries around or require specific assistance or adjustments with any aspect of the application/recruitment process, please reach out to our Talent Acquisition Team via email at recruitment@chcc.nsw.gov.au

Want to apply?

To download the PD, and to apply for this job go to: https://coffsharbour.recruitmenthub.com.au/Positions-Vacant & enter ref code: 6766586

The application process and further details, including the Position Description, can be found below.

Applications are to be submitted by 9pm on 15 June 2025.

The City of Coffs Harbour is dedicated to fostering an inclusive and respectful workplace based on the principles of employment equity and diversity. We actively encourage applications from individuals from diverse backgrounds, regardless of race, religion, nationality, gender, sexual orientation, age, veteran or disability status.