Liverpool City Council

Senior Rates Officer

Senior Rates Officer

1 X Permanent, Full time - 35 hours, 5 days per week.

Salary: Competitive Salary

Closing Date: 4th June 2025

ABOUT US:

Liverpool is a diverse and innovative Council located at the Gateway to the upcoming Western Sydney Airport.  Liverpool is fast becoming Sydney’s third CBD and is going through rapid change and growth, with nearly 100 new residents arriving every week.  If great community outcomes are to be realised, Liverpool requires the best minds to realise the opportunity

ABOUT THE ROLE:

Liverpool City Council is seeking an experienced Senior Rates Officer to provide high-level support to the Rates Co-ordinator in the management of all Council’s rates, property information, and NAR functions.

Key responsibilities:

• Overseeing Council’s debt recovery functions with our external agency,
• Pensioner concessions, validation and related subsidy claims,
• Processing financial journals and transactions such as refunds and domestic waste charges,
• Overseeing the issue of section 603 certificates,
• Providing excellent customer service and guidance to both internal and external staff.

ABOUT YOU

To be successful in this role you will demonstrate high level experience working in Rates with excellent customer service, leadership and problem-solving skills. You will also need to demonstrate:

• Substantial experience in Local Government Rating, with an understanding of council operations and community service standards.
• Strong knowledge of relevant legislation including the Local Government Act 1993.
• Experience in debt recovery processes, including court procedures and payment negotiations.
• High attention to detail and analytical skills for accurate rate calculations and data reconciliation.
• Proficiency with rating or finance systems (e.g., Infor/Pathways) and Microsoft products.

The work environment is fast paced so If you consider yourself ready to take the next step in developing your career, can manage multiple tasks at any one time and are flexible this could be the opportunity you are looking for.

WHY WORK FOR LCC?

• Be rewarded with an attractive annual salary package (Salary will be dependent upon the relevant skills, experience, and competencies of the successful applicant.)
• Flexible working arrangements, including working from home and office.
• Learning and development opportunities, including ongoing support and mentoring from senior members that are invested in your personal and professional success.
• Subsidised parking and a location that is also close to Liverpool station.
• Health and wellbeing benefits including 2 Health and Wellbeing Leaves and access to our Employee Assistance Program.

For further information about the position please contact Samata Billa, Talent Acquisition Partner at billas@liverpool.nsw.gov.au

How to Apply: Please click the 'Apply' button above. Applicants must submit a covering letter, current resume and response to the selection criteria questions which will be shown once you commence your application.

Click here for a copy of the position description 

Liverpool City Council is committed to providing a working environment that supports all employees to reach their full potential.

To be eligible to apply for permanent positions at Liverpool City Council, you need to be an Australian Citizen or Permanent Resident. For Temporary positions, you need a visa that gives you permission to work in Australia.