Shoalhaven City Council

Senior Administration Officer

• Fixed Term / Full Time / Parental Leave cover until October 2027
• Salary: $71,228 - $80,059 gross p.a. plus 12% Super
• 35 hours per week (Monday to Friday) with the option of flexitime
• Located at Nowra Administration Building, Bridge Road
• Applications close: Monday, 28 September 2026 (at midnight)

About the Role

This role provides high-level administrative support to the Department Manager and the Business Assurance & Risk Team, coordinating administrative and financial processes, undertaking projects and research, and delivering efficient, professional customer service to internal and external stakeholders. This includes:

• Provide high level administrative and financial support to the Department Manager, including drafting correspondence and administrative process review.
• Conduct research and analysis of information requested by the Department Manager for the provision of accurate, timely information to facilitate decision making and response to enquiries.
• Provide high quality first response customer service for the Department and direct enquiries to the appropriate officer in a timely manner.

Please refer to the Job Description under the Job Attachments for a comprehensive list of duties, responsibilities and skills required.

About You

To be successful in the position, you will have:

• Certificate IV in Business Administration or equivalent experience
• Extensive experience in the provision of administrative and financial support and services to a Department or equivalent
• Current Class C Driver's Licence

We are looking for a highly organised and proactive professional with strong communication and customer service skills, who can manage multiple priorities, work collaboratively, and contribute positively to a team environment.

How to Apply

To submit an application, click Apply and complete each Step of the application. You will be required to attach your resume (and cover letter if required) and respond to questions regarding general information about you.

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.

1. At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
2. Please outline how you meet the essential criteria for this position including skills, qualifications, certifications and licenses relevant to this position.
3. Please describe a time when you were responsible for handling sensitive or confidential information. What was the situation, what risks did you identify, what actions did you take to protect the information, and what was the outcome?

Applicants who progress to pre-employment checks may be required to undergo a Qualification Check, Work Rights Verification, Reference Checks and Medical (Low Risk). Employment is subject to satisfactory outcomes for all required checks.

For tips and more information on how to submit a great application, please visit how to apply on Councils website. If you require assistance submitting your application, please contact the Talent Acquisition Team on 02 4429 3253 or 02 4429 3203.

Applications Close: Monday, 28 September 2026 (at midnight)

If you have any questions about this role, please contact Sara McMahon - Manager - Business Assurance & Risk - (02) 4429 3268

Why Work with Us

The Shoalhaven area is a unique place of great natural beauty, offering an enviable lifestyle and positive work-life balance. Our workforce is our greatest asset, and we pride ourselves on our people. Our teams are talented and inclusive and work together to provide better outcomes for our community, who are at the heart of everything we do. With a diverse range of professions and roles, we offer many career options and pathways, actively promoting opportunities and encouraging staff professional development.

Benefits include:

• Generous leave entitlements
• Long Service Leave after 5 years
• Option of flexitime for indoor staff
• 9-day fortnight for outdoor staff
• Flexible and remote working arrangements
• Novated lease arrangements available
• Opportunities for professional development and training
• Corporate wellbeing programs, including Fitness Passport and Employee Assistance Program (EAP), discounted health insurance
• NSW Welcome Experience

**Conditions apply as per the Local Government State award, and Council policies

Shoalhaven City Council is committed to creating a workplace that reflects our diverse community. We welcome applicants of all ages, abilities, and backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with a disability, culturally diverse individuals, and LGBTQIA+ community members. We ensure equitable recruitment practices, and encourage applicants living with a disability to request reasonable adjustments. As a Child Safe Organisation, we uphold the rights and safety of all children and young people.