Cassowary Coast Regional Council

Rates & Revenue Officer

• $63,966 p.a. Plus Super
• 5 Weeks Annual Leave
• Monthly RDO

The Position

The Rates & Revenue Officer will work collaboratively with Rates and Finance Sections to perform designated functions including but not limited to the provision of quality customer service, both directly and via email and telephone.  The customer experience is paramount to the delivery and responsibilities of our provided services.

The Rates & Revenue Officer will be responsible for effective customer service experience to our clients from within, and externally which are carried out in an efficient and professional manner, dealing with requests for information and working collaboratively with the team to accommodate changing priorities.

About You

You will have completed Year 12 or equivalent knowledge gained through work experience. Experience working in a medium to large organisation would be an advantage. You will be proficient in Microsoft Office programs (Word, Excel, Outlook, PowerPoint) or similar.

In addition, you will respond well to change, possess excellent customer service skills and communicate effectively. If this role sounds like a fit for your skills, experience and aspirations, then please apply now to take advantage of this genuine career-enhancing opportunity.

• See full list of selection criteria in the Position Description.

Employee Benefits

• Monthly RDO
• 5 weeks annual leave (plus 5% loading)
• 15 days personal leave
• CCRC Uniforms provided
• Up to 12% employer superannuation contribution
• Access to discounted health insurance
• Salary packaging opportunities for vehicles, rent, mortgages, electricity and gas
• Fitness Passport Wellness Program for you and your family
• Employee Assistance Program for you and your family

Our Region

Nestled between one of the seven natural wonders of the world, the Great Barrier Reef Marine Park and the World Heritage listed Wet Tropics rainforest, is the beautiful Cassowary Coast Region. Consisting of coastal and hinterland communities with 30,000 residents across the major townships of Cardwell, Mission Beach, Tully and Innisfail.

Our Council

It is an exciting time to be part of the Cassowary Coast Regional Council, our commitment to a shared set of values offers great experiences through the building of a dynamic and inclusive workplace and community culture.

Council’s 2021-2025 Corporate Plan outlines the overarching vision for the Cassowary Coast region is ‘to provide great experiences, deliver value and create a sustainable future for our community.’ - One Coast, Cassowary Coast.

Apply Now

All applications must be submitted via the Cassowary Coast Regional Council website by 7.30pm Monday 27 May 2024.

On our website, review further position information and submit your application via the Apply button for this role, ensuring you include:

• Cover Letter (max 2-3 pages) and the reason you are the ‘best fit’ for this role
• Current Resume showcasing relevant skills, experience and qualifications
• Current Licences/Qualifications, relevant to this role

Shortlisted applicants may be requested to participate in a one way interview process with Spark Hire.

Successful applicants will be required to complete a drug and alcohol screen and a full medical to ensure their fitness to perform the requirements of this position.

Any Questions

If you have questions after reading the information on our website, or you are having difficulty viewing the position online, please contact us:

People & Safety, P: (07) 4030 2216 or E: recruitment@ccrc.qld.gov.au

Cassowary Coast Regional Council is strengthened by diversity and we celebrate our inclusive workplace culture that brings great value to our organisation and community as a whole. We promote and apply equality of opportunity throughout our recruitment process and encourage applications from all sectors of the community.

This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer.