Northern Beaches Council

Rates Officer

Division: Corporate Services

Business Unit: Finance

Title: Rates Officer, Permanent - Full-time Role, 35 hours per week

Salary Range: $80029.58 to $93006.52 per annum + super (subject to skills and experience)

Who we are:

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than over 270,000. Northern Beaches Council strives to deliver the highest quality services to our community. 
Join us and you’ll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches.

Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

Working with us:

Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development.  In this role you’ll enjoy -

•    Genuine work-life balance and flexible working arrangements 
•    Employee wellness program and a range of lifestyle benefits 
•    Values based culture and a teams-oriented working environment 

Our opportunity:
The key focus areas of this role include: 

1)    Work as part of a team in maintaining the rates database by the timely and accurate processing of amendments and updates as required, such as processing change of address and ownership, processing land title information and other changes as required to ensure that the rates database is accurate and up to date.
2)    Provide accurate information and timely responses to internal and external customers in relation to rating and related matters through enquiries by phone, email or other means to ensure a high level of service, to maintain good customer relations and to ensure compliance with Council’s customer response timeframes and with legislative, policy or other requirements.
3)    Maintain and demonstrate the ability to interpret, communicate and understand legislative, policy and other requirements relating to rating as well as an understanding of Council’s rating processes, functions and timeframes to ensure that Council delivers excellent customer service and a high-quality rating function in accordance with legislative, policy and operational requirements

About you:
We’re looking for a driven and proactive person to join our team.  You’ll bring positivity and initiative to a team passionate about making a difference to our community. 

Additional Information:

• Position Description
• Applications close on: 12th July 2026
• Expected Interview Date: 23rd July 2026
• Questions? Please call the Hiring Manager: Kylie Osborne on 1300 434 434

Northern Beaches Council is a diverse and inclusive employer and encourages applications from differently abled candidates. Reasonable adjustments to the workplace may be made where these are required.

If you would like to contact us to discuss your specific circumstances, please contact the hiring manager for this role. If you do not feel comfortable to do so, please contact HR Services on (02) 8495 5070.