City of Kalgoorlie-Boulder

Pound Operations Officer

Applications for this position are open until a
suitable pool of candidates is received. This means the vacancy may close
without notice. If you are interested in this position, we highly recommend you
apply as soon as possible.

Together, we're working to build a vibrant and sustainable regional city... and we would love for you to join us.

In the heart of the Goldfields, Kalgoorlie-Boulder is a modern and thriving city that embodies the true spirit of a regional community. Located approximately 600 kilometres east of Perth, more than 30,000 people call the city home and enjoy the amenities and facilities of a metropolitan city, with the lifestyle benefits that come from living in a place where nature and adventure are on your doorstep.

With new leadership, dedicated staff and a supportive Council, the City is working towards the vision of being a sustainable regional city of the future.

We are dedicated to working together to achieve the best possible outcomes and are guided by our intention to:

• Be a clean and green city
• Be a place people call home
• Have facilities and services for everyone
• Encourage and support economic development and diversification
• Be a quality employer.

About the role

The Pound Operations Officer supports daily operations of the Animal Management Facility, ensuring animals are cared for in a safe, clean, and humane environment. The role assists Ranger Services through facility maintenance, animal care, customer service, administrative tasks, coordination with rescue groups, and support for animal rehoming. The position helps achieve positive animal welfare outcomes, efficient operations, and high-quality service to the community.

Duties

Key
responsibilities include:

• Animal Care & Welfare:Provide daily care for animals (feeding, watering, exercise, wellbeing monitoring), assist with behavioural observations, identify and report health concerns, and support safe handling, transport and rehoming outcomes.
• Pound Operations:Maintain cleanliness and hygiene across the facility, complete cleaning, laundry and waste duties, monitor and order supplies, manage inventory, and ensure animal housing is safe and compliant.
• Customer Service & Administration:Deliver professional customer service, assist with enquiries, reclaims and adoptions, conduct meet and greets, maintain accurate records, and collaborate with staff and external stakeholders.
• Operational Support:Support daily pound operations, assist with rescue partnerships and livestock care, provide administrative backup, and perform other duties as required.

Who we
are Looking for:

To be
considered for this position, you will need:

• Experience working with animals in a pound, kennel, veterinary, agricultural, rescue or animal care environment.

• Demonstrated ability to safely handle domestic animals including dogs and cats.

• Strong customer service and communication skills.

• Ability to work effectively within a team environment.

• Ability to undertake physically demanding work including cleaning,lifting and animal handling.

• Basic computer and administration skills.

• Current “C” Class Driver’s Licence.

Values

• Accountability - We take ownership of our actions and outcomes, delivering on our commitments.

• Collaboration - We work together with respect and sharedpurpose to achieve common goals.

• Teamwork - We support one another, celebrate collectivesuccess and grow stronger together.

• Respect - We treat others with dignity, value diverseperspectives and build inclusive relationships.

• Integrity- We act with honesty,fairness and ethical responsibility in all we do.

• Transparency - We communicate openly, share informationfreely and foster trust.

• Excellence - We pursuehigh standards, continuousimprovement and impactful results.

Benefits

We provide employees with generous employment conditions/benefits, including:

• Salary sacrificing
• Flexible Working Arrangements
• A host of health and well-being initiatives, including the Employee Assistance Program
• Generous Superannuation contributions with the City matching up to 3% voluntary additional contributions
• Training and development opportunities
• Free Parking
• Subsidised gym/leisure centre membership (at the nearby Goldfields Oasis)
• $300 annual reimbursement for attendance at, or use of, City owned facilities
• Rebated childcare offered
• We are an Equal Employment Opportunity employer, meaning all applicants are treated fairly and respectfully and have equal access to the opportunities available.