Wollongong City Council

Park Manager – Bulli Tourist Park

Park Manager -Bulli Tourist Park

Lead a destination people love to visit -and a team proud to work there!

At Wollongong City Council, we continuously strive to create an Extraordinary Wollongong for our community. We focus on the delivery of exceptional services, infrastructure and facilities for our community. Our aim is to work toward the community's goals in the Our Wollongong Our Future Community Strategic Plan 2035.

Wollongong is a great place to work, live and play! Together, our responsibility is to create an inclusive community where everyone is welcome, valued and belongs. Our strength is the diversity of our people.

We lead with courage, openness and curiosity and believe our employees are the key to our success. Learn more about us here.

Are you an experienced accommodation or holiday park manager who thrives in a hands‑on leadership role? Do you enjoy bringing people together, navigating challenges with confidence, and creating places where both visitors and staff feel welcome?

We are looking for a Park Manager to lead the day‑to‑day operations of a beautifully located coastal tourist park, ensuring it continues to be a sought‑after holiday destination while embracing future improvements and change.

This role is ideal for a strong, people‑focused leader who can balance operational excellence with warmth, resilience and vision.

The opportunity

Set against a stunning coastal backdrop at Bulli Beach, this park is a popular destination for holidaymakers and long‑term guests alike.

As Park Manager, you will play a key role in maintaining the charm, appeal and high standards of the park, while steadily enhancing the overall visitor experience.

You will lead a diverse operational team of 12 or more, set the tone for a positive workplace culture, and support management‑led plans to evolve and improve the park for the future. Find out more about our Tourist Parks Here

This is a permanent, full-time role operating on a 10-days-on, four-days-off roster, including weekend work. Salary from : $93,557 up to $107,911 per annum plus superannuation (Salary package will be assessed based on skills, experience and qualifications)

A minimum increase of 3.25% to the salary from 1 July 2026 in accordance with Council's Enterprise Agreement.

How you'll make a difference

In this role, you will:

• Lead and motivate a diverse multi‑disciplinary operational team, fostering high staff morale, engagement and performance
• Confidently manage difficult conversations and conflict in a calm, respectful and solution‑focused way
• Ensure the park is operated and presented as a welcoming, safe and high‑quality holiday destination
• Enhance the visitor experience through strong customer service standards, practical problem‑solving and continuous improvement
• Support and implement operational and site improvement initiatives in line with management direction
• Contribute innovative and practical ideas that improve park operations, guest satisfaction and commercial outcomes
• Coordinate workloads, assess performance against objectives, mentor and develop staff
• Manage budgets and monitor financial and key performance indicators in a commercial environment
• Ensure WHS systems, policies and procedures are implemented, monitored and embedded across the park
• Build positive, constructive relationships with guests, long‑term occupants, contractors and internal stakeholders

About you

You are an experienced operational leader who brings a calm, practical and people‑centred approach to management. You are confident addressing challenging situations, supporting your team through change, and keeping people engaged during busy and sometimes complex operations.

You will bring:

• Proven experience as a manager in accommodation, holiday park, caravan park, or similar operational environment
• Strong leadership skills, with experience managing and motivating staff in busy, customer‑focused operations
• Strong communication and interpersonal skills including confidence and skill in having clear, respectful, effective and sometimes difficult conversations with staff and visitors
• The ability to solve problems quickly and practically, even in high‑pressure situations
• Experience supporting and implementing change while keeping teams engaged and motivated
• Sound financial and commercial awareness, including budget and cost management
• A proactive, improvement‑focused mindset, with the confidence to contribute ideas
• A genuine interest in enhancing the visitor experience and maintaining attractive, well‑run spaces
• A strong commitment to safety, and customer service
• A commitment to Council's values of Respect, Integrity, OneTeam, Sustainability and Courage.

Why you'll love working at Wollongong City Council!

• True work-life balance
  We know you work hard, and we make sure that effort is rewarded with real flexibility. Our hybrid work options, flex-time, and rostered days off mean you can maintain balance while delivering great outcomes.
• Great working conditions
• Career growth and recognition
  

We are committed to supporting your personal and professional development. Our initiatives include a reward and recognition program, corporate learning opportunities, study assistance, and leadership development programs to help you grow and succeed.

• Generous leave provisions
  Benefit from five weeks of annual leave per year (pro rata) and access long service leave after just five years.
• Health, safety, and wellbeing
  We prioritise a safe workplace for everyone, every day, everywhere. Our wellbeing programs support mental, physical and social wellbeing of our people to be at their best and include an Employee Assistance Program, skin and hearing checks and discounted gym memberships.
• A vibrant social culture
  Join our Social Club for monthly activities, an annual trivia night, and fantastic Christmas events!

Participate and engage in meaningful work, and contribute to our extraordinary community, where together we make a difference.

For more information, click on 'Apply' to be redirected to Wollongong City Council's job vacancy page.

Applications close 11:59pm Monday 4 May 2026

We invite everyone to apply no matter your identity, you'll be welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, people who are culturally and linguistically diverse (CALD), people with disability and veterans.

Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.

Applicants are required to undergo a rigorous employment screening process which will include Reference, Identity and Medical History Checks, and may also include a Nationally Coordinated Criminal History Check and Working with Children Check. Employment is subject to clearance of all these checks.