Clarence Valley Council

Holiday Park Guest Services Officer

Are you looking for a rewarding career where you can grow and develop while having the benefit of living in an idyllic North Coast location? Here at Clarence Valley Council, we strive to be a progressive employer that offers a rewarding and flexible work environment. Our vision is to create a community full of opportunity and our workforce is where we start to achieve our community aspirations.

Located in the Northern Rivers of NSW, we cover 10,441 square kilometres with the three major community hubs of Grafton, Yamba and Maclean. We are one of the biggest employers in the Valley and can offer you a rewarding career and a new lifestyle. Our goal is to be the employer of choice in the Valley, creating opportunities for those who live here already and for those who want to move here.

We are in an exciting period of transformation with a focus on employee engagement, satisfaction and delivering exceptional services and facilities for the community.

So come and join the team while enjoying all that Clarence Valley has to offer you and your family.

Learn more about living in the Clarence Valley here.

What you need to know...

• casual position 
• the package: $33.01 to $39.36 per hour, plus 25% casual loading, plus superannuation
• location: Brooms Head Holiday Park 

About the role

Clarence Coast Holiday Parks are the largest group of Holiday Parks in the area and are managed by Clarence Valley Council. Brooms Head Holiday Park is situated in the heart of Brooms Head and is surrounded by nature for the adventurous camper. With some of the best fishing and surfing on the east coast Brooms Head has become a popular tourist destination for all ages.

We are currently looking for a Guest Services Officer to join our Brooms Head Holiday Park team.

The successful candidate must provide excellent customer service to Holiday Park guests and visitors, manage all types of customer bookings and their enquiries through the council’s booking system RMS.

You must be able to promote and sell our accommodation services and be an excellent communicator.

If you have a high level of personal presentation and impeccable time management skills we look forward to receiving your application. If you are after a rewarding role in the tourism industry where no two days are the same we look forward to receiving your application. 

Download the position description here.

Contact

Heidi Green, Business Support Officer on 02 6643 0209.

Closing date

Tuesday 3 June 2025 at 11.30 pm (NSW time).

Other important information

This position is located at Brooms Head Holiday Park, however, this may change should business needs identify other work locations to be more appropriate to deliver our services in the future.

A probation period applies to this position.

How to apply:

• All applications must be lodged online via Council's website www.clarence.nsw.gov.au.
• Attachments such as certificates and licences must be combined into one document before you attach them to your application.
• For further information about the selection process including tips on how to address the selection criteria please refer to the Careers page on the Clarence Valley Council website. 

For this application you will be required to supply a resume and relevant certificates and licences.

Council is an EEO employer and First Nations people are encouraged to apply.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.