Gwydir Shire Council

Customer Service/Service NSW/Tourism

Gwydir Shire Council is seeking a motivated and
customer-focused individual to join our team in a full-time, diverse frontline
role based in Warialda.

This is an exciting opportunity to be the face of
Council, providing high-quality service to residents, visitors, and
stakeholders across Customer Service, Service NSW, and the Visitor Information
Centre.

About the Role

This varied position provides frontline customer service
across multiple functions, including:

• Council customer service
  enquiries (in person, phone, and online)
• Delivery of Service NSW
  transactions and support services
• Promotion of local
  tourism and visitor experiences through the Visitor Information Centre
• Administrative duties
  and cash handling
• Assisting with community
  enquiries, bookings, and general Council services

This role requires flexibility and a positive approach to
working across a broad range of service areas.

About You

To be successful in this role, you will:

• Have excellent
  communication and interpersonal skills
• Demonstrate strong
  customer service experience and professionalism
• Be adaptable and
  comfortable working across multiple service areas
• Have sound computer and
  administrative skills
• Be able to manage
  competing priorities in a busy environment
• Have an interest in
  tourism and promoting the Gwydir Shire region (desirable)

Previous experience in customer service, Service NSW, or a
visitor information centre is highly regarded.

What We Offer

• A full-time position in
  a supportive and collaborative team
• Opportunities for
  training and professional development
• The chance to make a
  positive contribution to the Warialda community.

Further Information

Applications close 4:00pm, Friday 12 June 2026. 

For further information about the position, please contact
Linda Stark – 0418 781 175