City of Sydney

Information Access Manager

Sydney

Information Services/Digital and Information Services/People Performance & Technology

Full Time/Permanent

$171,174.00 per annum plus superannuation

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city:Sustainable Sydney 2030 – 2050 Continuing the Vision.

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.

About the role

We are seeking a highly experienced and motivated information professional to lead and manage the Information Access team, within our Information Services section.

The Information Access Manager is responsible for managing the City's provision of public access to information. The position plans and leads the implementation of effective public access to information practice throughout the City under the Government Information (Public Access) Act 2009 (GIPA Act) and associated legislation, and provides authoritative specialised advice, decision making and direction to staff, management and external parties on access to information matters.

In this role you will be responsible for:

• Exercising high level judgement in performing the statutory role of Right to Information Officer including making decisions about formal access applications, facilitating City compliance with reporting requirements, and developing, implementing and reviewing policy, corporate standards and procedures to support legislative compliance with the GIPA Act and Regulation.
• Providing strategic leadership, direction and specialised advice to the organisation as a whole and external parties and build and maintain strong relationships with Directors, senior management, Legal, Governance and Information Services in relation to public access to information issues and practice
• Leading, mentoring and managing the Information Access team, in researching, analysing and compiling information for release and formulating responses to public requests and formal applications for information.
• Articulating and defending the basis of access decisions to the Executive, the Information and Privacy Commissioner and NCAT.
• Developing educational and awareness programs to build staff knowledge and capability across the City to provide customers and the community consistent, compliant responses to information access requests.
• Managing the program of authorised proactive release of City information, including open data, to identify the kinds of information that should in the public interest be made publicly available, work with stakeholders to publish such information, and ensure the City’s ‘mandatory open access information’ as defined by the GIPA Act and Schedule 1 of the GIPA Regulation, is publicly available.

To be successful you must have:

• Extensive knowledge and significant working experience as an information access practitioner in senior public sector roles in a complex environment with demonstrated authority and standing in the GIPA Act and associated legislation.
• Tertiary qualifications in Information Management or Governance or related discipline, or equivalent knowledge and experience gained by practical application over a sustained period of time.
• Experience in leading and managing a team in the delivery of quality information access services.
• Excellent organisation and administration skills to meet strict deadlines and competing priorities.
• Excellent written and verbal communication and interpersonal skills with the ability to communicate and work with City managers, teams, and external parties and the City’s customers and community in a professional and constructive manner.
• Demonstrated extensive experience in applying analytical thought, independent and interpretive judgement and initiative in dealing with a range of highly complex and detailed operational and conceptual problems and tasks.
• Proven people management skills with the ability to handle conflict and grievances.

Download position description.

This role has the option of a rostered day off each month, known as a 19-day month.

The recommended applicant must complete a pre-employment health declaration, medical assessment, criminal history and working with children check.

Applications must be submitted online by 11:59 pm, Wednesday,17 June 2026.

For more information, contact David Watson, Information Access Manager on 02 9265 9119.

What we can offer you

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

• 3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance
• Collaborative approach to flexible working
• City centre head office, with many public transport options.

Professional development

• Leadership and management development program
• Further education program providing reimbursement of course fees, and study and exam leave
• Opportunity to attend external courses and conferences
• Long service and employee recognition awards
• Employee assistance program offering free, confidential counselling

Supporting families

• We provide 26 weeks of paid parental leave for all new parents, supporting diverse and inclusive families
• Paid and unpaid adoption and long-term fostering leave
• Paid superannuation for up to 52 weeks of parental leave
• Part-time and job-sharing options available
• Supportive return-to-work environment

Inclusive culture

• Recognised as an Inclusive Employer by the Diversity Council of Australia
• Active employee networks including City Women, City Pride, DiverseCity, Inclusive City, Young Professionals and Aboriginal and Torres Strait Islander network
• Recognised family inclusive workplace
• Veteran employment supporter

Find out why acareer at the City of Sydneymight be right for you.

How to apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us.

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at[email protected]or 02 9265 9333.

Select ‘apply now’ to submit your resume and selection criteria.