Ballina Shire Council

Business Systems Support Officer

ABOUT US

Change your lifestyle and live and work in a vibrant community and great coastal environment.

Ballina Shire is situated on the Far North Coast of New South Wales, 20 minutes from Byron Bay and one hour from the Gold Coast. The shire is a popular tourism destination with pristine beaches, rainforest retreats and hinterland hideaways.

ABOUT THE ROLE

Position

We are seeking a suitably experienced and customer focussed individual to join our Information Services team. Reporting to the Coordinator Business Solutions, this role provides high-level support and problem solving in the use of Council’s business systems. You will play a key role in ensuring the efficient and accurate management of business system data, contributing to improved system outcomes across the organisation. A core responsibility of the position is overseeing the operation and management of Council’s Name and Address Register (NAR), ensuring the ongoing quality, accuracy, and integrity of data.

To be successful you will bring

• Behaviour that positively demonstrates Council’s values of: creative, accessible, respect, energetic and safe.
• Qualification in business, information technology or a related field; or sufficient relevant industry experience.
• Demonstrated experience in database management and process improvement.
• Demonstrated skills in data management, including data operations, data quality and data security.
• Proven highly developed computer skills with experience in the Microsoft Office suite and other corporate software.
• Demonstrated ability to work autonomously with minimal supervision, whilst also demonstrating a high level of collaboration within a team environment.

The rewards

• An annual salary range of $70,800 to $81,200 (plus 12% superannuation) dependent upon skills, experience and qualifications.
• Flexible work arrangements to support your lifestyle, including a 9 day fortnight or 4 day week arrangement.
• Ongoing professional development and training opportunities
• Job security and a supportive, values-driven workplace culture
• Health and wellbeing initiatives, including Fitness Passport member options
• Meaningful work that contributes to the sustainability and liveability of our region.
• An inclusive culture where all our people are valued, EEO, diversity and differences are respected.
• An absolute focus on our peoples’ safety and well being.
• Generous Award workplace conditions.

Clickhereto view the Position Description and Information Package.

Applications close

11.30pm on Sunday 31 May 2026

Specific enquiries

Jason Wadsworth | Manager Information Services | 02 6686 1416

How to apply

Please Note: Once you start your online application, you are able to save and return to it later. This 'unsubmitted' application will be visible to Council. You must use your email address, and not one used previously by another person who has applied for a position with Council.

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