Shoalhaven City Council

Business Support Administration Officer

• Casual appointment
• Salary: $44 - $49 gross ph plus 12% Super (inclusive of 25% Casual Loading)
• Successful applicants will join Shoalhaven Councils casual Administration pool and may be called upon to work in various areas across Council reporting to various supervisors.
  *Please note shifts are not guaranteed*

• Located at Nowra Administration Building, Bridge Road, Nowra
• Applications close Monday, 25 May 2026 (at midnight)

About the Role
This is a great opportunity to join Shoalhaven City Council's casual Administration pool, providing support across a range of administrative and secretarial functions within Council. The main duties of this role include:

• Providing administrative support, such as preparing documents and reports.
• Communicating with the general public, Council staff and other stakeholders. This may be by telephone, face to face, or via written and email.
• Provide high quality first response customer service for the Section and direct enquiries to the appropriate officer in a timely manner.
• Meeting administration duties.

Please refer to the Job Description under the Job Attachments for a comprehensive list of duties, responsibilities and skills required.

About You
To be successful in the position, you will have:

• Cert III Business Administration or equivalent experience
• Relevant experience in an administrative role
• Ability to use Microsoft Outlook, Word, Excel, Teams & SharePoint
• Capable of quickly adapting to unfamiliar circumstances whilst providing high-level support to the various stakeholders of Council
• Class C Driver's Licence

How to Apply
To submit an application, click Apply and complete each Step of the application. You will be required to attach your resume and cover letter and respond to questions regarding general information about you.

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.

1. At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
2. Please outline how you meet the essential criteria for this position including skills, qualifications, certifications and licenses relevant to this position.
3. What experience do you have preparing formal documentation? i.e. letters, reports etc
4. How do you effectively manage your time and ensure deadlines are met?
5. What does customer service mean to you?

Applicants who progress to pre-employment checks may be required to undergo a Qualification Check, Work Rights Verification, Reference Checks and Medical (Low Risk). Employment is subject to satisfactory outcomes for all required checks.

For tips and more information on how to submit a great application, please visit how to apply on Councils website. If you require assistance submitting your application, please contact the Talent Acquisition Team on 02 4429 3253 or 02 4429 3203.

Applications Close: Monday, 25 May 2026 (at midnight)

If you have any questions about this role, please contact Karen Rourke - Executive Assistant to the Director - City Performance - (02) 4429 3431.

Why Work with Us
The Shoalhaven area is a unique place of great natural beauty, offering an enviable lifestyle and positive work-life balance. Our workforce is our greatest asset, and we pride ourselves on our people. Our teams are talented and inclusive and work together to provide better outcomes for our community, who are at the heart of everything we do. With a diverse range of professions and roles, we offer many career options and pathways, actively promoting opportunities and encouraging staff professional development.

Benefits include:

• Generous leave entitlements
• Long Service Leave after 5 years
• Option of flexitime for indoor staff
• 9-day fortnight for outdoor staff
• Flexible and remote working arrangements
• Novated lease arrangements available
• Opportunities for professional development and training
• Corporate wellbeing programs, including Fitness Passport and Employee Assistance Program (EAP), discounted health insurance

**Conditions apply as per the Local Government State award, and Council policies

Shoalhaven City Council is committed to creating a workplace that reflects our diverse community. We welcome applicants of all ages, abilities, and backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with a disability, culturally diverse individuals, and LGBTQIA+ community members. We ensure equitable recruitment practices, and applicants living with a disability are encouraged to request reasonable adjustments during the recruitment process. As a Child Safe Organisation, we uphold the rights and safety of all children and young people.