Cessnock City Council

Aquatics Customer Service Officer – Casual

About the Opportunity

Are you looking for a flexible role that fits with your busy lifestyle?

We have casual positions available as an Aquatics Customer Service Officer at our Outdoor Aquatic Facilities for the 2025/2026 Pool Season.  

In this role, you will provide excellent customer service to pool guests, members, and customers in a busy and diverse environment.

Your responsibilities will include managing kiosk operations, processing memberships, handling Learn to Swim enrolments, and selling kiosk products. You will also use a computerised Point of Sale system to ensure smooth transactions and comply with food handling guidelines. Additionally, you will support the Royal Life Saving Keep Watch program to promote water safety.

To find out more about your next career opportunity: Position Description

Remuneration

$37.98 - $43.97 per hour (Inclusive of Casual Loading)

The Benefits

• Multiple Casual positions available.
• Flexible rostered hours with 2 week advance rosters.
• Opportunity to work future pool seasons
• 11.5% Superannuation
• Free parking on-site
• Beautiful location in the picturesque Hunter Valley! 

What's Next?

If you enjoy working with the public, value teamwork, and are looking for a role that offers variety and flexibility, we encourage you to apply by completing the application form below and uploading a copy of your resume. 

Your candidate suitability is determined by your responses to the selection criteria questions, for more information on how to address the selection criteria please visit our How to apply page.

Pre-Employment Screening

Please note, prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing) and other pre-employment checks, such as references, employment history checks, working with children checks or a criminal record check.

About Us

At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community, providing opportunities to both inspire growth and sustainability in our diverse region. We're committed to building a passionate and inclusive workforce. 

We are committed to the value of respect, and we strive to have an inclusive workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals of all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTQIA+ community, veterans and people with disabilities.

We partner with the Veterans Employment Program and the NSW Government to implement recruitment practices dedicated to supporting veterans to pursue a career in local government. Our aim is to support veterans finding suitable, sustainable and meaningful employment.

There are options available to request adjustments. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact recruitment@cessnock.nsw.gov.au for a confidential discussion.

Applications Close: Thursday 12 June 2025 at 11:30pm 

Who to Contact: Chad McCamley, Aquatics Facilities Coordinator on (02) 4993 6742 between 8am and 5pm, Monday to Friday.

You must have the right to live and work in Australia to apply for this position.

Guided by staff values of integrity, respect, teamwork, accountability and excellence, Cessnock City Council is indeed an attractive, thriving Council and employer of choice.