Blacktown City Council

Animal Rehoming Officer

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community, and more than 180 different birthplaces and languages.

With $24.8 billion regional economy, Blacktown City is also home to 30,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

Blacktown Animal Rehoming Centre (BARC) is one of the largest and most progressive animal care facilities in New South Wales. We are committed to providing compassionate and high-quality care for lost, abandoned, and surrendered animals while actively working to find them loving forever homes.

We are looking for full-time and part-time passionate and dedicated Animal Rehoming Officers to join our dynamic team. In this role, you’ll play a key part in helping our animals transition from the shelter into the arms of new, responsible owners.

Key Responsibilities:

• Assist in assessing animals for adoption suitability
• Matching potential adopters with suitable pets based on lifestyle, temperament, and needs
• Coordinate and conduct meet-and-greet sessions and adoption interviews Provide accurate information and education to adopters on animal care
• Maintain detailed and up-to-date animal records
• Support promotional events and campaigns to encourage responsible pet ownership and adoptions
• Work collaboratively with animal care, veterinary, foster carers, rescue agencies and customer service teams.

You are an accomplished animal lover with strong communication skills and a genuine desire to make a difference. You’re knowledgeable, patient, and committed to creating positive outcomes for both animals and people. 

Essential Criteria:

• Experience working in animal welfare, veterinary services, or a related field
• Qualifications in animal behaviour, welfare, veterinary or related field Strong understanding of animal behaviour, care, and enrichment
• Excellent customer service and interpersonal skills Ability to work weekends and public holidays on a rotating roster
• Physically fit and capable of handling animals of all sizes
• Experience in a shelter or rehoming environment
• Familiarity with animal shelter software systems.

What We Offer:

• A supportive, fun and purpose-driven work environment
• Ongoing training and professional development
• Opportunities to work hands-on with a variety of animals
• The reward of seeing animals find their forever homes.

Qualifications and experience

Essential:

• Formal qualifications or a demonstrated high level of experience in companion animal management or
  similar regulatory environment
• A high level of experience handling companion animals, particularly dogs and cats
• A sound knowledge and understanding of animal care and welfare issues
• High level oral and written communication skills including sound negotiation and conflict resolution skills
• Current class C driver’s licence.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,316.09 per week
• 38-hour working week
• Rostered Day Off (RDO) every fortnight
• Employee benefits such as leave entitlements (where applicable), 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.

  Apply now using our fast and easy-to-use online application process:

1. Have your resume and any other relevant documentation ready to attach. 
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.

   Best of luck.

Closing date:           Friday 9 May 2025  11.59 pm    

Contact officer:       Rose Horton on 9839 5191

Internal ref:              BCC2007, BCC2008 and BCC2009