Ballina Shire Council

Administration Officer – Corporate and Community

ABOUT US

Change your lifestyle and live and work in a vibrant community and great coastal environment.

Ballina Shire Council is situated on the Far North Coast of New South Wales, 20 minutes from Byron Bay and one hour from the Gold Coast. The shire is a popular tourism destination with pristine beaches, rainforest retreats and hinterland hideaways.

ABOUT THE ROLE

Position

We are seeking a suitably experienced and customer focused individual to join Council's Communications and Customer Service team. 

Reporting to Council’s Manager Communications and Customer Service, this position is responsible for providing administrative expertise to support the functions of the section and Council’s Corporate and Community Division as a whole. The position will also provide regular assistance and relief support to the Executive Assistant to the General Manager, Mayor and Councillors.

To be successful you will bring

• Behaviour that positively demonstrates Council’s values of: creative, accessible, respect, energetic and safe.
• Demonstrated extensive experience in administrative roles, including maintaining databases, generating reports, and preparing and reviewing documents.
• Certificate III in Business Administration or equivalent.
• Demonstrated ability to manage multiple tasks and deadlines efficiently, while adapting to changing priorities and resolving issues independently.
• Proven highly developed written and oral communication skills, with a strong attention to detail and accuracy.
• Demonstrated high level competency of Microsoft 365 and experience using corporate software and databases, fundamental competency in Adobe InDesign and Open Cities Content Management. A minimum typing speed of 70 wpm.
• Demonstrated experience with electronic information management systems such as Content Manager, Pulse, Authority, and InfoCouncil.
• Sound interpersonal skills with proven ability to deliver exceptional customer service to both internal and external stakeholders, with a focus on responsiveness and professionalism.
• Proven experience working collaboratively in a team environment, contributing positively to division and organisational outcomes.

The rewards

• An annual full time salary range of $68,700 to $78,900 (plus 11.5% superannuation) dependent upon skills, experience and qualifications.
• A rostered day off working arrangement (19 day month or 9 day fortnight subject to operational requirements and approval).
• Health and wellbeing support (including Fitness Passport membership options).
• An inclusive culture where all our people are valued, EEO, diversity and differences are respected.
• An absolute focus on our peoples’ safety and well being.
• Learning and career development opportunities.
• Generous Award workplace conditions.

Click here to view the Position Description and Information Package.

Applications close

11.30pm on Friday 20 June 2025

Specific enquiries

Tracy Lister | Manager Communications and Customer Service | 02 6686 1257

How to apply

Please Note:  Once you start your online application, you cannot save and return to it later.  You must use your email address, and not one used previously by another person who has applied for a position with Council.

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