Maitland City Council

Business Support Officer

Business Support Officer - City Planning

Maitland City Council is seeking three analytical and skilled Business Support Officers to join our collaborative team.

About Us

Maitland City Council is a diverse and dynamic organisation in a rapidly growing LGA. We take pride in fostering a dynamic workforce, empowering our employees to reach their full potential and make a tangible impact on the region, through collaboration and innovation.

About the Role

The Business Support Officers are responsible for providing administrative and technical support to Council's City Planning Group.

You will utilise your analytical and high-level administration skills to provide technical support to internal stakeholders including development applications, construction certificates, subdivision applications, compliance matters and Council's fire safety program.

As one of Council's Business Support Officers, you will also be accountable for directly liaising with external stakeholders on a daily basis and will play an integral role in delivering an exceptional customer experience to Council's customers.

About You

To be successful in this role, you will be an energetic individual that can effectively communicate across a diverse workforce and engage with all levels of staff and stakeholders.

You will possess strong organisational and administrative skills in the Microsoft Office Suite including a demonstrated ability to prioritise, and work productively to contribute to team goals whilst aligning yourself with Councils' Guiding Principles.

You will hold a Certificate III in Business Administration (or equivalent) or have contemporary industry knowledge and experience in administration across a multi-disciplinary environment. You will also hold a current Class C drivers licence.
Although not essential to success, previous experience working within a Local Government environment - particularly within the functions of development and compliance - would help you hit the ground running in this role!
Previous experience with the NSW Planning Portal will be highly regarded.

Benefits

Maitland City Council currently has two temporary full-time positions and one temporary part time position available. All positions have a salary range of $68,669 up to $76,223 per year (pro-rata for part time position) commensurate to experience + 11.5% superannuation.

Council also offers a range of other benefits for its employees including:Flexible work arrangements

• Ongoing training and development
• Access to our Healthy Employee Program (HEP): including reduced gym memberships and subsidies for programs that improve health and wellbeing
• Long Service Leave after five years and generous paid parental leave
• Modern offices and facilities, free parking

Questions?

If after reading the role charter you have any questions, please contact Ashley Brewster, Coordinator Business Support Officer, on (02) 4939 1057.

To Apply

To apply for this opportunity, please click 'Apply Now' and submit your resume and cover letter.

Only candidates with current Australian work rights (Australian citizens, permanent residents, NZ citizens with a current passport, valid work visa) will be considered.

Applications close: Sunday 8 June 2025

What happens next?

Once applications close, we will review all candidates' details against the role requirements and will be back in touch with you to advise the status of your application.

Please note, prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing). Council also completes a range of other pre-employment checks which may include reference checks, psychometric testing or a criminal history check. For more information about the recruitment process, visit the "Jobs at Council" page on our website

Diversity, Equity, and Inclusion

Maitland City Council is dedicated to providing a workplace that is inclusive and supportive and is reflective of the diverse community we serve. We support equal opportunities for all employees, and encourage applications from people from all cultures, nationalities, identities, and abilities. We believe all employees have the right to feel valued, respected and heard. If you have any special considerations or accessibility requirements, please let us know in the recruitment process how we are able to meet your needs.

If you require special assistance, or have any questions about the recruitment process please contact us for a confidential conversation (Recruitment@maitland.nsw.gov.au)