City of Sydney

Business Support Officer

Sydney CBD

Education & Care Services/Social City/City Life

Full Time/Permanent

$102,420 - $116,205 per annum plus superannuation

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city:Sustainable Sydney 2030 – 2050 Continuing the Vision.

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.

About the role

The Business Support Officer provides effective administrative and operational support to the Business Unit Manager and the Education and Care Services team. The role ensures the smooth day-to-day functioning of the service by coordinating administrative tasks, maintaining accurate records, supporting communication processes, and contributing to efficient service delivery for children and families.

To be successful in this role, you will have:

• Relevant tertiary (TAFE, University, etc) qualifications in office management, accounting or bookkeeping, such as a relevant diploma, certificate or degree, or experience in business administration
• Highly developed oral and written communication skills and the ability to provide clear and concise written and verbal advice/information, interact with a broad range of staff and external customers
• A current Working with Children Check Clearance and willing to undergo a police check
• Experience and demonstrated abilities in business support and customer service, including being proficient in using software applications such as Microsoft Office Suite, purchasing and finance software
• Experience and demonstrated abilities in administering child care software systems such as Xplor
• Working knowledge of Family Assistance Law and its application in an Education and Care Services context
• Good numeracy and literacy skills, methodical thinking, accuracy and attention to detail, including being able to understand and reconcile accounts

Download position description.

This role has the option of a rostered day off each month, known as a 19-day month.

The recommended applicant must complete a pre-employment health declaration, criminal history and working with children check.

Applications must be submitted online by 11:59pm, Thursday 23 July 2026.

For more information, contact Juani Gomez, Manager Education and Care Services on 02 9265 9472.

What we can offer you

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

• 3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance
• Collaborative approach to flexible working
• City centre head office, with many public transport options.

Professional development

• Leadership and management development program
• Further education program providing reimbursement of course fees, and study and exam leave
• Opportunity to attend external courses and conferences
• Long service and employee recognition awards
• Employee assistance program offering free, confidential counselling

Supporting families

• We provide 26 weeks of paid parental leave for all new parents, supporting diverse and inclusive families
• Paid and unpaid adoption and long-term fostering leave
• Paid superannuation for up to 52 weeks of parental leave
• Part-time and job-sharing options available
• Supportive return-to-work environment

Inclusive culture

• Recognised as an Inclusive Employer by the Diversity Council of Australia
• Active employee networks including City Women, City Pride, DiverseCity, Inclusive City, Young Professionals and Aboriginal and Torres Strait Islander network
• Recognised family inclusive workplace
• Veteran employment supporter

Find out why acareer at the City of Sydneymight be right for you.

How to apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us.

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at[email protected]or 02 9265 9333.

Select ‘apply now’ to submit your resume and selection criteria.