Blue Mountains City Council

Visitor Information Officer (casual) (Ref: V25/9664)

Blue Mountains Visitor Information Centres are looking for 5 casual staff to act as Visitor Information Officers at their 3 centres including Glenbrook, Katoomba and Echo Point.

You must have high level front-facing customer service experience, retail and/or tourism industry experience, cash handling + point of sale (POS) system experience, work well with a large and diverse team, have strong local area knowledge, and enjoy a fast paced and busy environment. Experience supervising in a retail environment is desirable but not essential.

This position works with a diverse customer base of international and domestic visitors and an openness and understanding of diversity and inclusion is required for this role. The values of sustainability and caring for country align with this role.

Bi-lingual applicants are encouraged to apply, and appreciated if this is noted on your application.

Remuneration: base salary commencing at $34.95 gross per hour

+ 25% casual loading

+ 11.5% superannuation

+ performance payment 1% - 3.5% annual salary

+ annual award increase

For further information contact: Boden Evans on (02) 4780 5526.

Closing date: Sunday, 15 June 2025.

* * * * * * *

APPLICATION INFORMATION:  It is preferred that you obtain the position description and information on how to apply from our website, www.bmcc.nsw.gov.au/jobs.  Applications addressing the selection criteria, accompanied by a resume, references and copies of qualifications should be emailed to hresources@bmcc.nsw.gov.au prior to closing date.  If you are unable to get access to a computer, hardcopy applications may be posted to Staff Applications, Blue Mountains City Council, Locked Bag 1005, KATOOMBA NSW 2780.