Blacktown City Council

Key Venues Communications and Events Officer

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community, and more than 180 different birthplaces and languages.

With $24.8 billion regional economy, Blacktown City is also home to 30,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

Our Key Venues section oversees all of our aquatic and leisure centres, we deliver first-class activity and program choice. We promote Blacktown City as the leader in sport, recreation and leisure and provide every visitor and customer a safe and memorable experience. Our values are teamwork, customer focus, innovation and commitment to safety. 

We have an exciting permanent, full-time opportunity for an experienced and highly motivated individual with a commitment and passion for sport and leisure to join our team as Key Venues Communications and Events Officer. This position reports to the Coordinator Customer Experience. The successful applicant will be responsible for the development and delivery of our messaging through a variety of publications and materials including written, digital and social media. 

An ideal candidate will assist in raising public awareness of the facilities to the broader community, and encourage visitation, participation, and hiring of facilities.

Position purpose: 

• Assist Coordinator Customer Experience with the day-to-day running of Key Venue's media, public relations, promotions, and communications
• Assist with the development, coordination, and delivery of messaging through key publications, advertising, newsletters, and communications materials including written, social and digital media
• Assist in raising public awareness of the facilities to the wider community to encourage casual visitation, return visitation, regular bookings participation in programs and activities and the generation of special event hire
• Liaise with Council's Public Relations section to ensure consistency of message
• Preparation of media releases, newsletters, articles, speeches, promotional material, and digital/social media posts
• Preparation and coordination of Blacktown Venue Management (BVM) advertising requirements
• Liaise with local and metropolitan media groups
• Assist with promotion of Key Venues events
• In conjunction with the Coordinator Customer Experience, develop BVM communication and promotional strategies and devise implementation plans
• The development of promotional aids to encourage the growth of the BVM business
• Ensure a high-quality environment by complying with established promotional standards and requirements
• Maintaining effective customer relationships with local media to ensure opportunities for program development and promotion of services that meet individual and group needs
• Preparation of media releases, newsletters, articles, speeches, promotional material, and digital media
• Ensure the section operates successfully and in accordance with meeting the goals and objectives for BVM
• Assist in generating awareness of Key Venues
• Ensure a high-quality environment by complying with established promotional standards and requirements.

Qualifications and experience

Essential:

• A relevant tertiary qualification 
• Suitable experience in a similar capacity and/or environment
• Current class C driver's licence.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,361.20 per week
• 35-hour working week 
• Rostered Day Off (RDO) every fortnight
• Employee benefits such as leave entitlements (where applicable), 11.5% employer superannuation contribution payable to your nominated Superannuation Scheme, Fitness Passport and gym membership discounts, and social clubs.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.

   Apply now using our fast and easy-to-use online application process: 

1. Have your resume and any other relevant documentation ready to attach. 
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.

   Best of luck.

Closing date:            Friday 30 May 2025, 11.59 pm

Contact officer:        Joseph Lo Iacono on 9421 2665

Internal ref:               BCC1325