The Hills Shire Council

Senior Supplementary Rates Officer

• Permanent Full-time
• Supportive team culture
• Fitness Passport Access

Are you looking to new and exciting opportunity to take that next step in your career? The Hills Shire Council is seeking a highly motivated individual to support the overall management of rates and annual charges functions within the Rates Team. This position is responsible for the effective maintenance of Council’s rating system and associated management reports together with assisting with rating tasks including outstanding rates debtors, customer enquiries, technical advice and administrative duties.

What this role looks like:
• Assist in the levying and collection of rates and annual charges in accordance with Council’s Operational Plan and Policies.
• Process supplementary valuations following advice from the Valuer-General and issue revised rate notices accurately and in a timely manner.
• Prepare annual, quarterly, reminder, and supplementary rate notices.
• Accurately process the cancellation of levies due to supplementary valuations.
• Accurately process applications for rate exemptions in accordance with legislative requirements.
• Determine and process applications for changes to rating categories.
• Process applications for the postponement of rates and undertake a comprehensive review of postponed rates during each general valuation year.
• Accurate levy of Waste Management Charges due to supplementary valuations.
• Coordinate and lead system testing for system upgrades or new software implementation in regard to rates functions.
• Assess and approve non automated S603 certificates e.g. subdivided properties.
• Process rates transactions including but not limited to transfers, refunds, receipts, and the distribution of unallocated payments.
• Attend to customer service requests and incoming correspondence.

What are we seeking in our new team member:
• Driver’s License (Class C) – NSW
• Diploma in Accounting or similar
• 7+ years rating experience in Local Government
• Intermediate skills in Excel and Microsoft Office Tools
• Strong interpersonal, communication and problem solving skills.
• Attention to detail and a high level of accuracy.
• A thorough knowledge & understanding of Local Government Rating Legislation, Valuation of Land Act and other related legislation

Benefits of working with us:
Competitive rates of pay at $98K per annum, plus superannuation, paid weekly, paid training to keep your skills up to date, opportunity for bonus payments, discounted membership to Waves Fitness & Aquatics Centre and Fitness Passport access, free on-site undercover parking, onsite café, modern office and an active Social Club.

Next steps:
Please review the Position Description available on Council’s Careers Page, Careers at Council and submit your application online by 5pm on 23 May 2025. As applications will be assessed upon receipt, early submission is encouraged, and you may be contacted prior to the closing date.

Please contact Council’s HR Team at hr@thehills.nsw.gov.au if you require any assistance with submitting your
application or require further information about the role or the organisation.

Employment will be subject to clearance on the following pre-employment checks: Psychometric Testing,
Reference Checks, Identity Check, Drug and Alcohol Screening and Medical Check, and may also include a Criminal History and Working with Children Check.

The Hills Shire Council is committed to the principles of employment equity and diversity. We assess applications on merit and suitability related to the inherent requirements of the position. Only people with the right to work in Australia may apply for this position.