Georges River Council

Casual Venue Services Officer

Are you looking for an opportunity to be part of an innovative and collaborative Council?

We have multiple exciting opportunities for Casual Venue Services Officers to join our Programming and Operations team.

What We Offer

• Casual opportunity to build on your experience
• Competitive hourly rate from $31.89 per hours plus 25% loading and 11% superannuation
• A great team environment

About the Role

The Venue Services Officer (internally known as Front of House Officer) carries out venue set-ups, point-of-contact and customer service for Hurstville Entertainment Centre (HEC), Georges River Council Civic Centre and Georges River Council community centres and venues for hire.

In this role, some of your key accountabilities will be:

• Be the venue point of contact for clients and relevant stakeholders including emergency services
• Oversee and monitor client events at all times whilst events are in progress
• Provide excellent customer service at all times
• Meet clients’ requirements for venue layouts, presentations and production services
• Ensure technical requirements have been established prior to every event
• Ensure the Responsible Service of Alcohol during events
• Assist in setting up events as required (furniture and AV equipment)
• Assist with ushering, serving in refreshment bar as required for HEC events
• Provide access to the venues for clients, staff and users and lock and alarm venues after use

The successful candidate will have

• Certificate III in Hospitality or equivalent
• Current drivers licence
• Responsible Service of Alcohol Certification
• Demonstrated customer service experience and strong communication skills
• Ability to work flexible hours over a 7-day availability (Monday – Sunday)
• An understanding of technical and production equipment for events 
• Ability to maintain prolonged standing / walking posture throughout the day. Ability to negotiate stairs and ramps and lifting of furniture

If you have made a positive commitment to further your career and you possess the attributes located in the Position Description, then please submit your application today.

 Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.

If you would like further information on this role, please contact Paul Welch, Team Leader of Entertainment Centre Operations on 02 9330 9436.

Applications must be completed and submitted via our website. 

Offers of employment at Georges River Council are contingent upon satisfactory results of a thorough background check and pre-employment medical assessment.

Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.

We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQIA+ and those from culturally and linguistically diverse backgrounds.

At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.