Waste Administration/Customer Service Officer

Waste Administration/Customer Service Officer

• $39.35 - $45.64 per hour + super
• Permanent part-time position
• 14 hours per week

About Ku-ring-gai Council

Located 16 km’s north of the Sydney CBD, the Ku-ring-gai area covers 84km2, is home to 124,000 residents and set in one of New South Wales’ most attractive natural environments.

About the role

Reporting to the Manager Waste & Cleansing, you will be responsible for providing provide customer service for domestic and non-domestic waste management services.

Duties

• Maintain currency of knowledge regarding waste disposal, recycling, reuse and avoidance.
• Action CRM, correspondence and phone calls within corporate response times.
• Provide accurate advice to customers on disposal, recycling and other waste reduction matters.
• Provide day to day phone contact with service contractor relating to service delivery and operational matters
• Assist in providing updates and information to Council’s central Customer Service centre where required.

Qualifications, Skills & Experience

• Experience in a customer service role
• Experience working in a corporate administrative position
• Excellent written and verbal communication skills
• Competency in the use of customer service software
• Local government experience (desirable)

Benefits

• 14 hours per week
• Work from Home (WFH) – 1 day in the office located at Pymble at a minimum
• Flexible Working Arrangements available
• Health & Fitness $100 yearly reimbursement (conditional)

How to apply

Applicants are required to address all Essential Criteria as listed within the Position Description (see page 4 of the position description) to be eligible for an interview. 

Handy Tip: Address the selection criteria in a separate document and upload this with your application.

Like to know more Contact Colin Wright on 02 9424 0782

Closes: 11:30pm, Sunday 29 May 2022

Ku-ring-gai Council is an equal opportunity employer