Cessnock City Council

Senior Business Support Officer – Infrastructure

Posted: 28 Apr
Closes: 27 May
Cessnock, NSW, 2325


About the opportunity

An opportunity is now available for a highly motivated, reliable and experienced Senior Business Support Officer to provide efficient and effective administrative support in a professional and responsive manner to the Infrastructure unit at Cessnock City Council. This position supports a team of professionals, including a Principal Engineer, Engineers and Engineering Officers with a diverse range of functions in delivering high quality, professional, confidential and accurate administrative support as well as a excellent customer service to both internal and external customers. 

Other key responsibilities will include:

  • Compile and prepare high quality communications including engagement, stakeholder education and awareness, Councilor Briefings and publicly presented information and notification resources regarding Council strategies, policies and projects and monthly and annual reports for a variety of audiences;
  • Research and collate relevant information pertaining to resolutions of Council, Council's Business Papers, and prepare draft reports to Council ensuring reports are produced to defined format, time and quality standards;
  • Support facilitation of the professional running of formal committees with external project stakeholders;
  • Support coordination and programming of planning and infrastructure projects in partnership with internal and external stakeholders;
  • Read and interpret plans, layouts, spreadsheets and other documentation in relation to strategic asset planning, asset management, and the design and construction of capital works projects; and
  • Undertake data entry and mapping to maintain Council's asset register for assets managed by the team. Coordinate Finalisation Reports, and contribute to annual reporting, and asset planning and revaluation processes.

About you

To be considered for this position, you must have:

  • Certificate IV in Business Administration or other equivalent qualifications or relevant industry experience;
  • Demonstrated extensive experience (minimum 5 year) in a fast pace administrative environment, and contemporary knowledge of administration functions;
  • Demonstrated knowledge of the regulatory environment of Local Government including understanding of the Local Government Act 1993 and other legislation relevant to the provision of public infrastructure;
  • Demonstrated well developed written and verbal communications skills, including the ability to draft high level correspondence, reports and documents to high standards of accuracy and completeness, and ability to communicate, negotiate and liaise with a wide range of internal and external stakeholders;
  • Demonstrated advanced keyboard skills and knowledge of Microsoft Office Suite, including Word, Excel, Outlook and PowerPoint, Access database, and experience in the use of Electronic Document Management Systems and Customer Request Management Systems and a sound understanding of property information systems including experience in the use of geographic information or land mapping systems; and
  • Current Class C NSW Driver Licence.


$62,310 - $72,148 per annum plus 11% superannuation


  • Full-time 35 hours per week
  • 19 day month/RDO scheme
  • Flexible work arrangements and work/life balance
  • Generous corporate fitness program
  • Excellent study assistance program
  • Picturesque Hunter Valley location!

Applications Close: Thursday 26 May 2022 at 11.30pm

Who to Contact: 

David Moloney, Director Works and Infrastructure on 02 4993 4377

How to Apply:

Before applying, please read the position description below.

Position Description

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Please complete the application form below and provide detailed responses to the questions which relate to the essential and desirable criteria within the role description, then upload a copy of your resume and cover letter. Your candidate suitability is determined by your responses to the selection criteria, for more information on how to address the selection criteria please visit our How to apply page.

Pre-Employment Screening:

Please note, prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing). Council may also complete a range of other pre-employment checks, such as references, employment history checks, working with children checks or a criminal record check.

Guided by staff values of integrity, respect, teamwork, accountability and excellence, Cessnock City Council is indeed an attractive, thriving Council and employer of choice.