Yarra City Council

Senior Applications Support Analyst

Senior Applications Support Analyst

Permanent - Full Time (Flexible)

Band 8 - $122,746.59 - $137,547.07 + super + RDO (RDO applicable for full time 38 hours per week only)

• Supportive and Friendly team environment where we value growth and development
• Hybrid/flexible working arrangements and an emphasis on work/life balance
• Work in a dynamic and collaborative environment  

This role is responsible in ensuring that the operational processes run smoothly and enables users to conduct their day-to-day activities efficiently. You will provide effective ongoing support services for approved council applications from initial installation to maintenance and further custom design.

The successful candidate will possess: 

• Tertiary qualifications in Information Services/Information Technology/Computer Science or similar relevant discipline with extensive relevant practical experience.
• Demonstrated experience in the management and support of corporate systems in a large government or commercial setting, including business as usual support, lifecycle and business system architecture planning.
• Excellent understanding of industry trends, problem solving, advanced analytical and troubleshooting ability and thinking to help reduce business costs and continuously improve outcomes.
• Proven ability to manage a broad spectrum of relationships and partnerships within a highly complex multi-stakeholder environment.
• Highly developed communication, interpersonal and negotiating skills, written and oral communication skills including documenting, requirement building (RFP), presenting findings and outcomes; and report writing.
  Proven ability to work in a team and collaborative environment, manage time and meet deadlines.
• SharePoint Knowledge will be beneficial

Yarra City Council is a dynamic and progressive organisation. We pride ourselves in development of staff. We also aim to make a positive difference in people’s lives and continually improve service to the community.

For further information see the position description or contact Saba Iqbal, Application Operations Lead on 0436966775 and/or saba.iqbal@yarracity.vic.gov.au

 100725 100726 Senior Application Support Analyst - Position Description.pdf

Applications close: Wednesday 31 July 2024 at 11:55pm

To apply for this role, please upload your CV, Cover Letter as well as your separate responses to the Key Selection Criteria (each KSC less than 200 words).

*This position is subject to satisfactory Police Check, Working with Children Check and RTW in Australia prior to commencement. Pre-employment checks are not used by Yarra City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.

Yarra City Council is committed to being a child safe organisation and supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.