The Hills Shire Council

Name & Address Register Administrator

Do you have a passion for providing analytical, reporting, and system admin services? Do you have a great eye for detail? Council is seeking a suitably qualified information professional to join the Customer Services & Venues Team in the role Name & Address Register Administrator!

The successful candidate will be responsible for managing and maintain the accuracy and integrity of Council’s NAR and influence and educate the organisation on the customer creation metadata standards across all corporate systems.

Working with us:
At The Hills Shire Council, we live our values of Honesty, Integrity, Loyalty, Leadership and Safety through the work that we perform for the community. We are committed to an inclusive, diverse, and supportive workplace culture where our people and customers feel respected and valued. Council also prides itself on being a Child Safe Organisation that is committed to promoting the health, safety, welfare, and wellbeing of children and young people in our community.

What this role looks like:
• Maintain NAR (Name & Address Register).
• Complete tasks related to changes of address / name / contact details and returned correspondence.
• Monitor and report on operational issues relevant to NAR usage, data quality, utilising appropriate software and
reporting tools, including analysis and action of daily exception & audit reports.
• Undertake business analysis to determine business needs in incorporating NAR practices within corporate systems.
• Investigate and resolve issues around returned mail.

What we are seeking in our new team member:
• Minimum 3 years of experience in a similar role (experience in using Infor Pathway & Tech1 CiAnywhere is desirable).
• Certificate IV in Business (Administration or Records & Information Management specialisations)
• Demonstrated ability to effectively manage and analyse large volumes of data
• Demonstrated application of analytical and problem-solving skills
• Demonstrated ability to develop and delivery training programs.
• Advanced computer literacy

Benefits of working with us:
Competitive rates starting from 83K per annum plus superannuation paid weekly, opportunity to earn a Performance Bonus (up to 2% of annual salary) + Organisational Bonus (up to $2k). You will also have access to Learning & Development Opportunities, active Social Club, additional leave, modern offices, aquatic and fitness membership discounts, onsite undercover parking, and an onsite café.

Next steps:
Please review the Position Description available on Council’s Careers Page, Careers at Council, and submit your application online by 5pm on 23 January 2025. As applications will be assessed upon receipt, early submission is encouraged, and you may be contacted prior to the closing date.

People with disabilities, who meet the selection criteria, are encouraged to apply. If you require any reasonable adjustments to be made or if you need any other assistance with submitting your application, please feel free to contact the HR team at hr@thehills.nsw.gov.au.

Offers of employment will be subject to following pre-employment checks: Psychometric Testing, Reference Checks, Identity Check, Medical checks (including Drug and Alcohol Screening), Working With Children (where applicable), and Criminal History. We assess applications on merit and suitability related to the inherent requirements of the position. Only people with the right to work in Australia may apply for this position.