Penrith City Council

Allied Health Receptionist

Posted: 19 May
Closes: 26 May
Penrith, New South Wales


About us

At Penrith City Council, we’re passionate about people; in our community and in our workplace. We want you to be able to be your best self and we get that work is just one part of your life, so we’re here to support you in the moments that matter. As the winner of the 2020 Local Government Excellence in People and Culture Award and an Excellence Award in the 2020 Australian HR Awards, you can be confident in joining a workplace that offers truly outstanding benefits, including:

  • A range of flexible work arrangements
  • 18 weeks paid maternity leave
  • Health and wellbeing leave
  • 15 days personal leave
  • Significant financial and leave support for undertaking further education 
  • Diverse salary packaging
  • And much, much more!

Ripples provides a number of facilities including a gym, pools, and a hydrotherapy and rehabilitation centre to the residents of the Penrith Local Government Area. We are proud of our highly performing team who have won a number of recent state and national Austswim and Swim Australia awards.

About the role

We currently have Permanent Part-time and Temporary Part-time positions available to join our Health Services Team!

The Temporary Part-time position hours are Saturday 6:45am - 1:00pm and Sunday 7:15am - 1:00pm

Ripples is seeking highly enthusiastic individuals to join the Allied Health Team with a passion for helping people and customer service. The main aspect of the role is to manage the daily operations of the Ripples Hydrotherapy Centre and working closely with the Allied Health Professionals to ensure that all members and visitors receive a positive service experience, and be responsible for the accurate and timely delivery of all services to our members.

Other key duties include but are not limited to:

  • Managing all incoming and outgoing calls for the Hydrotherapy Centre 
  • Responding to customer enquiries using emails 
  • Managing all client bookings, practitioner's diaries and Learn to Swim bookings
  • Accepting payments, invoicing and receipting 
  • Membership sales

Essential criteria

  • Extensive experience in an administration based role 
  • Current First Aid Certificate (including Provide First Aid, Provide Emergency Life Support and Provide Cardiopulmonary Resuscitation)
  • A valid NSW Working with Children Check
  • Demonstrated customer experience within a fast-paced work environment 
  • Excellent interpersonal and communication skills
  • Well-developed PC skills including Microsoft Word and Excel and internet search engines
  • Demonstrated high levels of personal organization, including the ability to manage workflows, meet regular deadlines and work effectively under pressure

Desirable criteria

  • Previous work experience in Allied Health Services industry or similar role

Commencing salary: $27.19 plus 10% Superannuation.

This position has been identified as a Child-Related position under Child Protection laws in NSW. To be eligible to apply, you are required to provide Council with a valid Working with Children Check Number.

This position requires the worker to be double vaccinated against COVID-19 or to hold a medical contraindication certificate.

You may be required to undertake background checks, as relevant to the position for which you have applied.

Visit to view the position description and to find out more information about employment with Penrith City Council. To submit your application, please apply online using the link below.

In addition to a cover letter and resume, applicants are required to submit comprehensive responses to the selection criteria (listed above) as a part of their initial application. Applicants who do not meet the essential criteria will not be considered.

Completed applications must be received by 11.55pm on the closing date. Please allow 4 weeks from the closing date for the processing of your application.

For further information about the position, please contact Mirna Shukri, Coordinator - Health Services at

Applicants must have the right to live and work in Australia to apply for this position.